Solved: New to Windows 7 and laptop

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

zodo

Thread Starter
Joined
Apr 9, 2010
Messages
4
I just bot a reburbished ASUS K60IJ-RBLX05 2 days ago. Cannot find the Power 2 Go Ver. LEP, (included with computer) Key Activation. A disk was not included. Thus, I do not have:
a) order confirm email
b) product cd or
c) cover of cd. Cannot find where I go to find this key. Without it, cannot open Windows 7.

second issue: I think Windows 7 has been copied, [put in 4 discs] but cannot find out... don't know where to look, [looked everywhere]. Computer info: Used, about 1-2 yrs old. 320 gb hd, 4 gb speed? (sorry pretty illiterate.) No exp. with laptops, complete rooky. Old computer so full of 'upgrades' can no longer use it!
thanks
zodo
Hope this works!
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,216
Are you saying you used 4 discs to install windows but don't have a key?

4 discs doesn't sound right and if you don't have a key you can't validate.
 

zodo

Thread Starter
Joined
Apr 9, 2010
Messages
4
Thank you for reply.... just doing what, "Power 2 Go" said to do, which was: "before loading (Windows 7) "make a copy of Windows 7." (don't remember word, but a copy it case something happens to the copy I have on computer). Computer did not come with a disc of Windows 7, although the store said the computer "has Windows 7". Apparently Windows 7 is on the computer and needs to be copied before doing anything else. So, did that, (I think), took over 3 hours. With each disc, got message saying, "no data found" ??? At end of process (4 discs), nothing happened. If there is a way to find out if the program was copied, I don't know what it is. I have never heard of or seen this "Power 2 Go" program. I know NOTHING about this computer, Windows 7, laptops, or how to start. Got no info on anything from the store I bot it, a refurbish place... sells used computers. I bot this computer last Wed. and still working on getting the thing started. I have only 4 days left to get it up and running before its too late to take back if not happy, exchanges only (no refunds). Getting pretty unhappy. ... sigh.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,216
I don't understand what Power 2 Go has to do with it. Didn't the computer have Windows 7 loaded on it already? Why are you trying to reload it?
 

zodo

Thread Starter
Joined
Apr 9, 2010
Messages
4
I don't understand either, I don't understand anything! Never had a laptop before, never used Windows 7 before. Power2Go is a program for burning stuff onto discs, tried to find the answer @ P2Go, no luck, only intermediaries that wanted money. I think I might have Windows 7 on computer but don't know, no info from seller. He said, "yes windows is included" - I thought that meant there would be a disc. No Windows 7 discs, no P2G disc. The P2Go program on my computer said to copy Windows 7 to discs as a back up copy... but during copying, I got a message - "no data found" (??? whatever that means.) All I want is the "Key Activation" that I assume is in P2Go. The P2Go program said, "you can find the "Key Activation" number on the enclosed cd. My computer is not new, used, thus no discs. This Key A. is to get into Windows 7, I think. I am not trying to reload W 7. But I have no indication that I can get into Windows 7. No icons on desk top, nothing installed, apparently. After I copied the Windows 7 onto 4 discs, (I think), I got a page that looked like it might be windows 7's opening page on Desk Top. Could find no way to get into it.
thanks for reply
ct
 
Joined
Oct 12, 2003
Messages
154
You must have some kind of operating system installed if you are able to run power 2 go and you have a desktop.

If there is a start button on your desktop, click on it and see if a menu comes up. In that menu there should be a list of shortcuts if nothing else. One of them will hopefully be My Computer, or just Computer.

Right-click on that and then left-click on properties from the menu that drops down. In the next window that opens up, you will see what is installed on your computer for an operating system.

Power 2 go has nothing to do with running windows 7. Where are you copying the windows files from?
 

zodo

Thread Starter
Joined
Apr 9, 2010
Messages
4
I don't know where my message to you went, if it has been sent or not??? I did not hit the send button... anyway, in order to check and see if there is START in Windows 7 as there is in XP, I will have to upplug my old computer that I am using to keep up with email, and re-plug in new (older) computer to look and see. Don't think Windows 7 is the same as XP Will do that tomorrow, but don't really know. Thanks for your reply.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top