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Solved: "No Audio Device" Problem

Discussion in 'Hardware' started by TW.87, May 29, 2007.

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  1. TW.87

    TW.87 Thread Starter

    Joined:
    Dec 29, 2005
    Messages:
    308
    Hello,

    I recently re-installed Microsoft Windows XP Professional on my computer (a custom machine which I do not have any device drivers on disks for), and I have had no problems in finding all of the correct device drivers I need apart from the sound-card.

    When I view the volume settings, it says "No Audio Device", and when I view the "Device Manager", under "Sound, Video And Game Controllers" it reads as follows:

    Audio Codecs
    Legacy Audio Drivers
    Legacy Video Capture Devices
    Media Control Devices
    SoundMAX Integrated Digital HD Audio
    Video Codecs

    The item in bold has a yellow exclamation mark icon that reports, when I right-click and select "Properties" that "This device cannot start".

    As far as I know, the sound-card is in-built to the motherboard (if that makes sense - I am not remotely familiar with hardware), and I am unsure as to the specifications of the computer or the devices within it.

    Any help would be greatly appreciated.
     
  2. Deathhawk

    Deathhawk

    Joined:
    Apr 12, 2007
    Messages:
    216
    Hi,

    You may need to reinstall your motherboard chipset driver..reboot the system...and then reinstall the audio driver

    If you need help with the mobo details, use the following program to give "mainboard/chipset" details

    http://www.cpuid.com/pcwizard.php
     
  3. Rich-M

    Rich-M

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    May 3, 2006
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    22,417
  4. TW.87

    TW.87 Thread Starter

    Joined:
    Dec 29, 2005
    Messages:
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    That did the trick! I was able to find out what motherboard I am using, and download the appropriate audio drivers from the manufacturer's website.

    Thank you for all the help!
     
  5. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,417
    Great thanks for letting us know...how about marking thread "closed and solved" using thread tools up top.
     
  6. manturn

    manturn

    Joined:
    Jun 10, 2007
    Messages:
    1
    I recently re-installed Microsoft Windows XP Home Edition on my computer, which I do not have any device drivers on disks for. It also says that there no audio device or Mixers present....In the sound and audio devices everything is greyed out, along with a yellow question mark on PCI device in my device manager....can anyone help me with this problem....here the motherboard specs from Everest

    Motherboard Properties
    Motherboard ID 63-0100-000001-00101111-012805-iSPGDL_G$EV915001_BIOS DATE: 01/28/05 08:09:47 VER: 08.00.10
    Motherboard Name Intel Avalon D915GAV

    Front Side Bus Properties
    Bandwidth 4266 MB/s
    Bus Type Intel NetBurst
    Bus Width 64-bit
    Effective Clock 533 MHz
    Real Clock 133 MHz (QDR)

    Memory Bus Properties
    Bandwidth 3200 MB/s
    Bus Type DDR SDRAM
    Bus Width 64-bit
    Effective Clock 400 MHz
    Real Clock 200 MHz (DDR)

    Chipset Bus Properties
    Bus Type Intel Direct Media Interface

    Motherboard Physical Info
    CPU Sockets/Slots 1 Socket 775
    Expansion Slots 4 PCI, 2 PCI-E x1, 1 PCI-E x16
    Form Factor ATX
    Integrated Devices Audio, Video, LAN
    Motherboard Chipset i915G
    Motherboard Size 240 mm x 300 mm
    RAM Slots 4 DDR DIMM

    Motherboard Manufacturer
    BIOS Download http://www.intel.com/design/motherbd/genbios.htm
    Company Name Intel Corporation
    Product Information http://www.intel.com/design/motherbd/index.htm

    thank you so much!!
     
  7. Deathhawk

    Deathhawk

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    216
  8. Jim Pivonka

    Jim Pivonka

    Joined:
    May 4, 2003
    Messages:
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    For a few years now I have occasionally followed the problems folks have with thie "No Sound Device" issue. I am curious to know if, when you say the Control Panel > Sounds and Audio Devices > Sounds and Audio Devices Properties controls were not available (grayed out) you mean all of them, or only a part of them.

    I have seen many cases where the graying out of many of the controls on the Sounds and Audio Devices Properties sheet was due to miss assignment of the Sound Playback "default" device on the Audio Tab - usually to a modem speaker, instead of the sound card.

    This seems to happen after installation of a modem, or when certain software, including the Windows OS or other programs, are updated or upgraded. For some reason the update/upgrade causes reassignment of the "default device" for Sound Playback from the sound chip or card to another device - such as the modem speaker. (Often sound is reported as "intermittent" in these cases, because the modem is capable of supporting a small subset of sound file types - those are played, the rest are not.)

    I have repeatedly "repaired" computers with grayed out sound controls and "No sound device present" in Control Panel's Sounds and Audio Devices Properties sheet, but with Device Manager's "Sound, video and game controllers" reporting that audio codecs, drivers, and devices were OK.

    In these cases the problem was NOT that the drivers needed updating or the OS needed to be repaired or reinstalled. The problem was fixed by changing the default device for sound playback on the Audio tab of the Sounds and Audio Devices Properties sheet back to the appropriate sound device.

    I remember that not even a reboot has been needed after this simple change.

    Of course, when an OS has been trashed and the hard drive wiped, replacement of sound drivers will be required after reinstall of the OS, in many cases. I had one of those, too, only two weeks ago. And when an OS version is upgraded, it may be necessary to install new drivers.
     
  9. shotintheblack

    shotintheblack

    Joined:
    Aug 14, 2007
    Messages:
    16
    Hi Jim,

    Jut to chuck in my 5 cents - with me all the options are greyed out on my box, including the option to change the default device.

    I'm not looking for a fix right now (I don't use that computer for anything other than work and my lappy sits next to it for entertainment) - but just thought you might want to know.

    Cheers,

    Kev
     
  10. TuncaCeleste

    TuncaCeleste

    Joined:
    Sep 10, 2007
    Messages:
    5
    Hi, I have the exact same problem as the topic starter. I followed all the suggestions in this thread and could not solve the problem :(

    I went to the Biostar website (http://www.biostar.com.tw/app/en-us/mb/driver.php?S_ID=173) to download all the drivers (I dont have the driver CD for this mobo) and installed all of them (some gave me errors of sorts, like USB 2.0, however USB 2.0 works perfectly fine).

    I re-installed the Chipset drivers, restated and installed the "On-Board Audio" driver (which seems like an SFX .exe if I'm not mistaken) that only pops up, extracts, the and I think installs in the background, i.e. no progress bar or installation display (compared to the chipset installer).

    And I still get the dreaded "No Audio Device" message. Here is a screenshot of the 'Device Manager' thing. In red is where the problematic device is.
    [​IMG]

    Any help is appreciated ;)

    Here are my specs:
    Computer
    Computer Type ACPI Multiprocessor PC
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    Internet Explorer 7.0.5730.11 (IE 7.0)
    DirectX 4.09.00.0904 (DirectX 9.0c)

    Motherboard
    CPU Type DualCore Intel Pentium D 945, 1700 MHz (12 x 142)
    Motherboard Name Biostar P4M890-M7 SE (2 PCI, 1 PCI-E x1, 1 PCI-E x16, 2 DDR2 DIMM, Audio, Video, LAN)
    Motherboard Chipset VIA P4M890
    System Memory 960 MB (DDR2-667 DDR2 SDRAM)
    BIOS Type Award (04/19/07)
     
  11. Mr. Pinchy

    Mr. Pinchy

    Joined:
    Sep 19, 2007
    Messages:
    1
    I have recently replaced a broken harddrive on a Hp Pavilion a817n. I found out this morning that i voided the warranty by doing this. Oh well. I have everything reinstalled and working fine save for the audio. No audio device can be found. I have used aida32 to search for my motherboard manufacturer, but there is non listed. The driver updates offered from the HP website will not install correctly, "Cann't find Match Realtech HDaudio inf file" I guess i am missing something. HP obviously does not want people fixing their PCs on their own. Helllllp!!

    thank you:confused:
     
  12. Deathhawk

    Deathhawk

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    Messages:
    216
  13. Jim Pivonka

    Jim Pivonka

    Joined:
    May 4, 2003
    Messages:
    28
    Some suggestions:

    Use the site given in the thread to download Everest Free Edition, run that program, get the system specifications, and post them here.

    That may help in interpreting the situation where Device Manager's "Sound, video and game controllers" are reporting that audio codecs, drivers, and devices are OK, AND another sound device is listed with warnings. I'd like to know more about that other device - it might help find drivers for it, for example - and Everest report could provide that info.

    What happens when you disable the "warned" device? (Especially to the "Control Panel > Sounds and Audio Devices > Sounds and Audio Devices Properties > Audio" tab)

    What does the "Control Panel > Sounds and Audio Devices > Sounds and Audio Devices Properties > Audio" tab show? Which, if any, of the controls which should be active there are active?
     
  14. TuncaCeleste

    TuncaCeleste

    Joined:
    Sep 10, 2007
    Messages:
    5
    Thanks for your response, but I already solved my problem, all I had to do was download the latest drivers from the manufacturer's website, in this case Realtek.

    However, now that we're at it, I have another problem. I'm pretty sure it has to do with video drivers. I can watch .avi, .mkv, etc videos fine, but I noticed that YouTube videos kind of stutter whilst watching them, I mean, they're viewable alright, but that never happened with my previous PC, which had an integrated 32MB Video Card. This one's got a 64MB one.

    Also, I tried playing the simplest of games, one was 1997's Sega Rally Championship, and first of all, there's music in the menu, but in-game is almost mute (engine, crowd, co-pilot audio is normal). I then tried a japanese game and its system requirements were: P4 1GHz, 128RAM, 32VRAM, this one ran (crawled?) at 19FPS, and it should be 60FPS.

    I got the video drivers also through the manufacturer's website, VIA using a link provided by Everest. I even tried older versions of the drivers but they were worst.

    Code:
    Computer	
    Computer Type	ACPI Multiprocessor PC
    Operating System	Microsoft Windows XP Professional
    OS Service Pack	Service Pack 2
    Internet Explorer	7.0.5730.11 (IE 7.0)
    DirectX	4.09.00.0904 (DirectX 9.0c)
    Computer Name	NAVI
    User Name	TuncaCeleste
    Logon Domain	NAVI
    Date / Time	2007-09-23 / 13:32
    	
    Motherboard	
    CPU Type	DualCore Intel Pentium D 945, 1700 MHz (17 x 100)
    Motherboard Name	Biostar P4M890-M7 SE  (2 PCI, 1 PCI-E x1, 1 PCI-E x16, 2 DDR2 DIMM, Audio, Video, LAN)
    Motherboard Chipset	VIA P4M890
    System Memory	960 MB  (DDR2-667 DDR2 SDRAM)
    BIOS Type	Award (04/19/07)
    Communication Port	Communications Port (COM1)
    Communication Port	Printer Port (LPT1)
    	
    Display	
    Video Adapter	VIA/S3G UniChrome Pro IGP  (64 MB)
    3D Accelerator	VIA/S3G UniChrome Pro
    Monitor	HP Pavilion MX50  [15" CRT]  (MXAEP05132)
    	
    Multimedia	
    Audio Adapter	Realtek ALC862 @ VIA VT8237A High Definition Audio Controller
    	
    Storage	
    IDE Controller	VIA Bus Master IDE Controller - 0571
    IDE Controller	VIA Serial ATA Controller - 5337
    Storage Controller	SCSI/RAID Host Controller
    Disk Drive	HDT722525DLAT80  (250 GB, 7200 RPM, Ultra-ATA/133)
    Disk Drive	Maxtor 4D040H2  (40 GB, 5400 RPM, Ultra-ATA/100)
    Disk Drive	ST3160021A  (160 GB, 7200 RPM, Ultra-ATA/100)
    Optical Drive	PI6128P SDM822A SCSI CdRom Device
    Optical Drive	SONY DVD RW DW-D22A  (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
    SMART Hard Disks Status	OK
    	
    Partitions	
    C: (NTFS)	52617 MB (28049 MB free)
    W: (NTFS)	100000 MB (68324 MB free)
    X: (NTFS)	238472 MB (96444 MB free)
    Y: (NTFS)	39077 MB (26665 MB free)
    Total Size	420.1 GB (214.3 GB free)
    	
    Input	
    Keyboard	Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse	Microsoft USB Laser Mouse 6000 (IntelliPoint)
    	
    Network	
    Primary IP Address	**********
    Primary MAC Address	*************
    Network Adapter	VIA Compatable Fast Ethernet Adapter  
    	
    Peripherals	
    Printer	Canon PIXMA iP1500
    Printer	Microsoft XPS Document Writer
    USB1 Controller	VIA VT8237A USB Universal Host Controller
    USB1 Controller	VIA VT8237A USB Universal Host Controller
    USB1 Controller	VIA VT8237A USB Universal Host Controller
    USB1 Controller	VIA VT8237A USB Universal Host Controller
    USB2 Controller	VIA VT8237A USB 2.0 Enhanced Host Controller
    USB Device	USB Human Interface Device
    	
    DMI	
    DMI BIOS Vendor	Phoenix Technologies, LTD
    DMI BIOS Version	6.00 PG
    DMI System Manufacturer	BIOSTAR Group
    DMI System Product	P4M89-M7A
    DMI System Version	Ver:1.0
    DMI System Serial Number	OEM
    DMI System UUID	00000000-00000000-34120000-78563412
    DMI Motherboard Manufacturer	BIOSTAR Group
    DMI Motherboard Product	P4M89-M7A
    DMI Motherboard Version	Ver:1.0
    DMI Motherboard Serial Number	
    DMI Chassis Manufacturer	BIOSTAR Group
    DMI Chassis Version	P4M89-M7A
    DMI Chassis Serial Number	
    DMI Chassis Asset Tag	
    DMI Chassis Type	Desktop Case
    DMI Total / Free Memory Sockets	2 / 1
    
    Thanks for your reply, again.
     
  15. Jim Pivonka

    Jim Pivonka

    Joined:
    May 4, 2003
    Messages:
    28
    Good news on the audio, at least.

    Re the Video, I have less experience - none at all with games. It is probably appropriate to post your issue as a new thread in the forums, after doing a forum search for similar issues. Someone out there knows a lot more than I do, and your problem description is buried in this audio thread. I wish I had more time these days, as I would love to learn more about the things I only speculate about in the two following paragraphs.

    You may have two separate problems here. If I recall correctly the YouTube video is in a Flash format, rather than .avi or MPEG or any of their relatives and derivatives. The file type - I think - is .flv and support for it may be through some Macromedia flash program support (remember I know next to nothing about this) rather than the more typical video support (Direct X, Open GL, and that sort of thing). So updating your Macromedia program support from their website is a good idea. Since there have been security issues and updates there it's a good idea anyway. AOL seems to have particular difficulty playing YouTube video.

    The games also have (what to me are) peculiar software support requirements. Whether these are drivers or some other software to support operating system and graphics card functions I don't know - but making sure that your MS OS video processing support is up to date would be a good idea. Check Windows Update site for those.

    Would you email me (within the forum) if you do post your issue in a new thread? I'd like to follow the responses.
     
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