1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: no connections are available

Discussion in 'Networking' started by kad79, Apr 20, 2010.

Thread Status:
Not open for further replies.
  1. kad79

    kad79 Thread Starter

    Joined:
    Apr 1, 2010
    Messages:
    10
    I had the securuty tool virus on my computer Compaq Pressario CQ61 running on windows 7, which made me unable to connect to the interent. I used a malware program which got rid of the virus but now my lap top says no connections are available. How can i fix this? I'm not a computer wizz, i need help!!!
     
  2. kad79

    kad79 Thread Starter

    Joined:
    Apr 1, 2010
    Messages:
    10
    BTW, my laptop internet connection is wireless, while my main computers internet connection is running fine.......
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Does a wired connection to the laptop work?

    Let's see this from the laptop.


    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.



    And this as well.



    Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.


    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/918006

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice