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Solved: No Desktop, icons or start menu - Windows 7

Discussion in 'Windows 7' started by dardiel, Dec 26, 2012.

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  1. dardiel

    dardiel Thread Starter

    Joined:
    Dec 26, 2012
    Messages:
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    This morning I powered the computer following the Christmas break (Windows 7 64 bit). The screen displayed the backgorund colour only, not a black screen. There was no desktop, icons or start menu. The keyboard did not function; could not start Task Manager. Pressed the Windows key + f5; no response. Pointer shows and moves with mouse but no mouse functionality.

    I rebooted in safe mode and the system was restored with limited Safe Mode functionality. I ran ESET virus scan; no viruses found. I rebooted; no change. I attempted to do a System Restore to earlier this morning prior to a Windows update install dated 2012-12-26: 729 EST. No change. I attempted to restore to an earlier restore point last week; no change. I am currently running CHKDSK /R in order to verify that there are no disk problems. I have all data files backed up but do not have a disk image.

    I cannot download TSG SysInfo until I get the desktop back.

    Suggestions?
     
  2. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,618
    Welcome to TSG dardiel!

    Seeing that you can access Safe Mode with no issues, I suggest that you Performing a Clean Boot of Win 7 first to determine if there are any app's causing this problem.
     
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