Solved: No Restore

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gorper999

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Sep 18, 2002
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I ran my anti-spyware and Ccleaner and gor rid of some tracking cookies.Now when I go to open up my browser(IE8) I get a box-Chose which program you want to use to open this.Also get the same box when I try to do a system restore.How can I do a system restore?
 
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To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.

Huggie54,
Not sure you can restore from CCleaner, all it shows is the Restore points you have and if you want to remove them option.
 

gorper999

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Sep 18, 2002
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45
I ran that and nothing came up.I have a HP with 64 bit Win 7.AV is MSE.I have 2 parts on my computer.I am the Admin. and I also have guest.When I try to open IE or anything from the desktop or programs like restore,I get the box-Chose the program you want to use to open the file.Then I click on run and it keeps going back to this box.I noticed on my desktop I have a new icon It says-Windows update Troubleshooting Info.Do not know if this is a MS info or a Rogue file?When I click on it I get (All Logs-Zip File and Output Report-Text File andWindows Update-Text Document)Do not know where this came from.It is as if all my info disappeared from my part of the computer.I log off and go to the guest part of computer and everything appears OK.
 

gorper999

Thread Starter
Joined
Sep 18, 2002
Messages
45
I typed in Restore in search and it gave me 3 options.First 2 did nothing and 3rd one worked .Something had made changes to my registry as it took a while to restore.On the news this morning,it said to disable Java.Seems there is a problem with it.I uninstalled it.Will have to reinstall.What is it used for anyway?
 

Macboatmaster

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Jan 14, 2010
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If you do not know what settings to make before allowing CCleaner to run do NOT use it
It will cause in default mode all manner of problems with MSE
Usually it results in MSE either failing to start OR it results in MSE scans taking for ever, as CCleaner deletes some files for MSE and has it believe that it is the first scan
Additionally to that it can also result in a definition update being repeatedly offered for mse. If you click on the arrow to the right of HELP on MSE and then click about - you will see the versions of definition updates.

There is evidence to suggest that CCleaner corrupts by partial deletion some of the files relating to those updates and confuses MSE
 
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