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Solved: No sound coming out of laptop speakers?

Discussion in 'Hardware' started by Andrea7010, Feb 7, 2012.

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  1. Andrea7010

    Andrea7010 Thread Starter

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    I recently had problems with my computer(pointer won't move, windows froze, really slow, etc- I assumed they were all virus-based), so I put an old image with Acronis.
    Everything works perfectly, except for the speakers. No sound is coming out. I already tried the Windows troubleshooter, but I couldn't make them work. I think it's a driver problem, but somebody else did the drivers for me before, so I have no idea how to fix this.

    I have an HP Pavilion dv6799, running on Windows XP.
    Somebody else suggested that I should install Realtek. But I have no idea if that's what I'm supposed to install. And if so, how can I install it? I am no good when it comes to things like this.
    I made some printscreens, since I'm not really sure what I should post in here.
    http://www.flickr.com/photos/[email protected]/6835896507/
    http://www.flickr.com/photos/[email protected]/6835896653/
    http://www.flickr.com/photos/[email protected]/6835896867/

    Could you please help me? I got kind of stuck.
    If you need any more info, please ask.
     
  2. black-wolf

    black-wolf

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  3. Andrea7010

    Andrea7010 Thread Starter

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    Maybe I don't know where to look, but I can't find any audio drivers there.
     
  4. black-wolf

    black-wolf

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    You can run the HP scan from that page. Top right hand corner "Let HP Recommend".
     
  5. Andrea7010

    Andrea7010 Thread Starter

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    I did it. Twice.
    It says it can't detect my product, and then asks to manually introduce the product number. Which I can't find.
     
  6. black-wolf

    black-wolf

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    Do you have the windows recovery disk?
     
  7. Andrea7010

    Andrea7010 Thread Starter

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    No. Sorry.
     
  8. black-wolf

    black-wolf

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    Look the back of the computer is a Pavilion dv6799 or a Pavilion dv6799ea?
     
  9. Andrea7010

    Andrea7010 Thread Starter

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    dv6799ea.
    I called somebody who has the same laptop model as me, and he had the right drivers. All got solved. Apparently, I missed the UAA Bus Driver too.
    Thanks for your support.
     
  10. black-wolf

    black-wolf

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    Glad you got it solved.
     
  11. captainron276

    captainron276

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    Now would be a good time to use Acronis to make an up to date copy/clone.
     
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