Solved: No sound on left channel/asus motherboard

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rocker2462

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Jun 19, 2011
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129
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8079 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 122001 MB, Free - 68108 MB; D: Total - 953866 MB, Free - 800264 MB; E: Total - 953866 MB, Free - 502943 MB; F: Total - 1430796 MB, Free - 890996 MB;
Motherboard: ASUSTeK COMPUTER INC., P8Z77-V
Antivirus: avast! Antivirus, Updated and Enabled
I built this computer recently and I just hooked up a speaker system to it and I am getting no sound out of the left side. I hooked up 2 different sound systems and got the same results on both sets of speakers. I have ran the Windows 7 audio test and the onboard Realtek HD Audio Manager audio test and no sound is coming out of the left channel. All drivers are updated and I guess you could say I'm stuck. Any suggestions would be a big help. Music sounds pretty bad coming out of only 1 side. Thanks for taking the time to help.
 

Oddba11

Jim
Joined
May 12, 2011
Messages
8,032
Front panel, back panel, or both? If both, I'd suspect a hardware fault. If the motherboard is new, contact the seller or manufacturer and get an RMA to have it replaced.
 

rocker2462

Thread Starter
Joined
Jun 19, 2011
Messages
129
It seems the problem was with the mobo. After opening the side panel and checking the audio plug connection I heard the left side speaker coming on and off. At first I thought the plug or wire had a short in it, but I noticed when I tried to pull on the plug to disconnect it from the board is when the sound would come on for a second. I determined the screws holding the mobo to the case were to tight, As soon as I loosened the 2 screw's by the audio plug the speaker come on loud and clear. I believe it was grounding out against the metal chassis of the tower causing only 1 speaker to play.
 
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