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Solved: No sound on left channel/asus motherboard

Discussion in 'Hardware' started by rocker2462, Feb 21, 2013.

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  1. rocker2462

    rocker2462 Thread Starter

    Joined:
    Jun 19, 2011
    Messages:
    129
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 4
    RAM: 8079 Mb
    Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
    Hard Drives: C: Total - 122001 MB, Free - 68108 MB; D: Total - 953866 MB, Free - 800264 MB; E: Total - 953866 MB, Free - 502943 MB; F: Total - 1430796 MB, Free - 890996 MB;
    Motherboard: ASUSTeK COMPUTER INC., P8Z77-V
    Antivirus: avast! Antivirus, Updated and Enabled
    I built this computer recently and I just hooked up a speaker system to it and I am getting no sound out of the left side. I hooked up 2 different sound systems and got the same results on both sets of speakers. I have ran the Windows 7 audio test and the onboard Realtek HD Audio Manager audio test and no sound is coming out of the left channel. All drivers are updated and I guess you could say I'm stuck. Any suggestions would be a big help. Music sounds pretty bad coming out of only 1 side. Thanks for taking the time to help.
     
  2. Oddba11

    Oddba11

    Joined:
    May 12, 2011
    Messages:
    6,975
    First Name:
    Jim
    Front panel, back panel, or both? If both, I'd suspect a hardware fault. If the motherboard is new, contact the seller or manufacturer and get an RMA to have it replaced.
     
  3. rocker2462

    rocker2462 Thread Starter

    Joined:
    Jun 19, 2011
    Messages:
    129
    It seems the problem was with the mobo. After opening the side panel and checking the audio plug connection I heard the left side speaker coming on and off. At first I thought the plug or wire had a short in it, but I noticed when I tried to pull on the plug to disconnect it from the board is when the sound would come on for a second. I determined the screws holding the mobo to the case were to tight, As soon as I loosened the 2 screw's by the audio plug the speaker come on loud and clear. I believe it was grounding out against the metal chassis of the tower causing only 1 speaker to play.
     
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