1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

[SOLVED] No Video

Discussion in 'Hardware' started by bturner, Nov 26, 2001.

Thread Status:
Not open for further replies.
Advertisement
  1. bturner

    bturner Thread Starter

    Joined:
    Jun 26, 2001
    Messages:
    37
    I have a Compaq Presario, 9000 series, 128 Megs of Ram, 6 gig hard drive, win 98 SE and 56K Modem. One day it was working fine, next day, no video at startup. I'm stuck. The tower still powers up but no post, no video at start up. I tried replacing the video card, no luck, replaced the memory but still no luck. Tooled around the Compaq site, well you know the rest. I need a confirmation, is the motherboard on the blink or what?:confused:
     
  2. Paul Nagel

    Paul Nagel

    Joined:
    Sep 19, 1999
    Messages:
    1,843
    If you can try the monitor on another computer, do that to make sure it works. The video card is suspect more than the motherboard. If you can find one to borrow, try that.
     
  3. rogers55

    rogers55

    Joined:
    Mar 25, 2000
    Messages:
    304
    BTurner,

    Assuming the monitor works and you have tried a second video card, try disconnecting all your other devices.
    Take out all the cards except the video adapter and disconnect all your drives. You should get some video even without your hard drive.
    You mentioned it is not going past POST, do you get any beeps.

    Regards,
    Roger
     
  4. bturner

    bturner Thread Starter

    Joined:
    Jun 26, 2001
    Messages:
    37
    Thanks fellows for your rapid response, however after trying the two suggestions, I still have no video. The monitor works on another computer. The board and processor fan continue to power up but no beeps to indicate the boot process. This is the first time I've ever seen anything like this and I'm dumbfounded.:confused:
     
  5. brianF

    brianF

    Joined:
    Dec 2, 1999
    Messages:
    12,041
    Try reseating your processor and memory, it's possible one of the two came loose.
     
  6. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    BrianF beat me....ditto......

    Also check the connection from the power supply to the motherboard.
     
  7. bturner

    bturner Thread Starter

    Joined:
    Jun 26, 2001
    Messages:
    37
    I reseated the processor and the memory, still no video. Then I replaced the processor and memory chip with everything disconnected from the motherboard except the video card, processor and mem, still no video, neither from the on board video or the PCI card. Is there anything else I can test? Thank You.
     
  8. Paul Nagel

    Paul Nagel

    Joined:
    Sep 19, 1999
    Messages:
    1,843
    To me at least it is not clear if you have tried removing the pci video card and just using the onboard video. Did you have to go into the bios to disable the onboard card before using the pci card or was it automatically detected? If all else fails and you set it in the bios, you could try clearing the bios and starting over hoping to get back onboard video. You could also try moving the pci card to another slot if you have not done so already.
     
  9. bturner

    bturner Thread Starter

    Joined:
    Jun 26, 2001
    Messages:
    37
    Yes I tried clearing the CMOS but still no luck, the only way you can change from the onboard video to another card is through windows which I can't access because I can't get any video. At this point I think the motherboard is gone and needs to be replaced. Would this be a correct assumption?:confused:
     
  10. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    If you have onboard video, pull the video card and hook the monitor up to the onboard......
     
  11. bturner

    bturner Thread Starter

    Joined:
    Jun 26, 2001
    Messages:
    37
    I've tried every way possible to get this thing to work, I just reset the CMOS, reseated the processor and mem again to see if the on board video would work. No luck, what has me so dumbfounded is if it is the motherboard, why is it still powering up and why am I getting the intial lights on the keyboard with no beeps to indicate the boot process?:confused:
     
  12. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    I don't want to sound redundant, but did you physically REMOVE the add-in video card????
     
  13. bturner

    bturner Thread Starter

    Joined:
    Jun 26, 2001
    Messages:
    37
    Yes I did and still no luck. Do you know where I can purchase another Compaq Motherboard. I heard Compaq sold out to Hewlett Packard and the Compaq line will be discontinued. I'm not certain whether it's true, just thought I'd ask?
     
  14. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Last I heard they were still bickering......the sale may or may not go through.

    You might get the board tested at a local computer shop before you invest in another one......
     
  15. rogers55

    rogers55

    Joined:
    Mar 25, 2000
    Messages:
    304
    Bturner,

    The fact that the fans are turning does not necessarily mean that the motherboard is getting power.
    If you are really energetic you can remove the power supply and connect it to the motherboard in another computer or vice versa and see if it works.

    Roger
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/59750

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice