Solved: no wireless internet on win xp Home

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Bailiwick

Thread Starter
Joined
Oct 26, 2009
Messages
30
Hi - I just did a complete reinstall of win xp home on my IBM T422372 4WU. Everything seems to work just fine, except that I cannot connect wirelessly to the net. I have tried everything, but cannot get connected. The device hardware is all working, including the network card. I have tried installing new drivers. But no go. Any thoughts.

Thanks in advance.

Jon

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) M processor 1.70GHz, x86 Family 6 Model 13 Stepping 6
Processor Count: 1
RAM: 2046 Mb
Graphics Card: ATI MOBILITY RADEON 7500, 32 Mb
Hard Drives: C: Total - 100000 MB, Free - 91327 MB;
Motherboard: IBM, 23734WU
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,442
can we see a ipconfig /all
------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply here.

This should also work for windows 8
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
Next
From the notepad menu - choose Edit - Copy

Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
The results from the notepad should now appear in the forum reply.
------------------------------------------------------------------------
 

Bailiwick

Thread Starter
Joined
Oct 26, 2009
Messages
30
Here it is:



Windows IP Configuration



Host Name . . . . . . . . . . . . : jonibm

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Mobile Connection

Physical Address. . . . . . . . . : 00-11-25-13-E0-C8

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.6

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : fe80::211:25ff:fe13:e0c8%4

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Thursday, December 27, 2012 7:18:13 PM

Lease Expires . . . . . . . . . . : Friday, December 28, 2012 7:18:13 PM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-06

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.6%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,622
There is no hint of wireless hardware there.

What is listed in Device Manager under Network Adapters?

What, if any, warnings or errors are anywhere in Device Manager?
 

Bailiwick

Thread Starter
Joined
Oct 26, 2009
Messages
30
Hi - First, again thanks.
Under Network Adapters in Device Manager I see "Intel Pro/1000 MT Mobile Connection" I have downloaded and installed the driver several times, and ried to update it from both the IBM and Intel sites. There is no indication that there is any problem - no yellow question marks, no red x's, and all hardware, including this, is noted as enabled and working properly. I should note that prior to the incident which caused me to reinstall Win XP, everything was working properly. And everything but this is working fine now too, including my cable connection to the net. If my shoky memory serves, I think I had this problem once before on this computer., but I can't remember how I solved it. Also, I use wireless on several other computers, so it is definitely not a problem with my ISP, which is Verizon FIOS.

Again, thanks.

Best,

Jon
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,622
I assume that you are trying to use an integrated adapter.

Check in the BIOS (Setup) to see if the wireless somehow got disabled there.

If you can easily access the adapter through a cover on the laptop's bottom remove and carefully and firmly replace it several times. This will fix any potential looseness or corrosion problem.
 

Bailiwick

Thread Starter
Joined
Oct 26, 2009
Messages
30
Hi - Many thanks to you both for your suggestions, but I still can't solve this problem. Several questions -
1 - Can I use a USB or PCMCIA card for wireless rather than the installed card, which appears to be either defective or MIA? If i can just as effectively ue a card or USB device and get connected wirelessly, I'll be fine and the rest of my questions below become academic and not worth answering. Also, sine I've used both PCMCIA and USB adapters,in the past, is there as of this date any preference for one over the other?
2 - I'm afraid that checking the installed card itself is above my pay grade, but I'd be surprised if it became loose, as I never move the computer and it was working perfectly before this mess started. Am I correct in thinking that the adapter would not show in the device list if the correct driver had not been downloaded - or would it show without a driver?
3 - Finally, I have tried every driver suggested by you and listed on both the Intel and Lenovo websites with no success. I would think that if the adapter itself is kaput, then a driver install - all of which seem to have been "successful," by which I mean that the install program indicated a successful install - would be nonproductive?

In any case, if a USB adapter or card can be use, my problem will be solved for far less than diagnostic testing somewhere and I'll be a very happy man.

Again, your help is sincerely appreciated and my best for a Happy New Year.

Jon
 

Gr3iz

Mark
Joined
Mar 9, 2009
Messages
105,613
I've found that if the proper drivers are not installed for a wireless card, there are times when it will not show up in the Device Manager listing.

That said, however, you can certainly use a USB or PC Card device. The USB would probably provide more flexibility, especially the ones with an extension cable that allow you to position the device for better reception. It doesn't necessarily have to plug directly into the laptop. With the cable, you can elevate it for better reception.

Happy New Year to you, too!
 

Bailiwick

Thread Starter
Joined
Oct 26, 2009
Messages
30
Hi - I think that will do it for me then. Who knows what happened here, but for a few dollars to get the USB adapter, it's not worth any more of my time or yours.

Again, your time and effort on this are much appreciated. I'll mark it solved when I get the card and have the wireless working.

Best,

Jon
 

Gr3iz

Mark
Joined
Mar 9, 2009
Messages
105,613
It does seem the easiest fix. Glad to help!

You may want to disable the onboard adapter in BIOS, if you can. If nothing else, it will save some power.
 

Bailiwick

Thread Starter
Joined
Oct 26, 2009
Messages
30
Hi - Well I went out and bought a beautiful wireless adapted, hooked it up and voila, I had ca great connection. Then, wiredly enough, my onboard adapter showed up in Device Manager,so I installed a driver, and, lo and behold, it started working. So I waited a few days after disconnecting the new adapter to make sure the onbiard adapter was indeed working, and then I returned the adapter I had just bought. Strange, but true. Who knows why, In any case, I just wanted to thank you both for all your help.

Till net time.

Best,

Jon
 

Gr3iz

Mark
Joined
Mar 9, 2009
Messages
105,613
Strange things do happen ... ;-)

You can mark this thread Solved when you're done with it. Glad it all worked out!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top