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Solved: Not able to read emails properly....

Discussion in 'Web & Email' started by jazzychris, Jan 28, 2014.

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  1. jazzychris

    jazzychris Thread Starter

    Joined:
    Nov 3, 2012
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    Hi there,

    My friend has an Outlook account which he cannot see his emails properly on. Basically, he receives the emails on his home laptop (Win 8) but cannot see the message but can see who it's from. But on his IPad he can see both who the email is from and what the message is.

    Any help you can give would be much appreciated.

    Many thanks,
    Chris Mountain
     
  2. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Using web mail or an email client? If the former, what browser(s)? If the latter, which one?
     
  3. jazzychris

    jazzychris Thread Starter

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    Hi,

    Its the web client - Outlook, not sure which version though :(
     
  4. valis

    valis Moderator

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    Sep 24, 2004
    Messages:
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    web MAIL or email CLIENT?

    an email CLIENT would be something like Outlook, or Outlook Express. A web MAIL would require a browser such as IE or FF.

    We just need to know which one they are using, and I think you combined the two.

    thanks,

    v
     
  5. jazzychris

    jazzychris Thread Starter

    Joined:
    Nov 3, 2012
    Messages:
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    Hi,

    Sorry it's taken so long to get back.

    No worries about this, I managed to fix this for him - combination of firewall and outlook being strange causing havoc!

    Thank you :)
     
  6. valis

    valis Moderator

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    no worries, thanks for the response back. I'll mark this solved. :)
     
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