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Solved: not even the technicians could figure this out

Discussion in 'Windows XP' started by hlepme84, Feb 10, 2005.

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  1. hlepme84

    hlepme84 Thread Starter

    Dec 9, 2004
    i have win 2000 an dsl connection. for sumreason 2 days ago i was using the comp and the ie window closed out. i tryed opening it again an page could not be displayed. an the internet light on the modem was off. so i called versizon technicians an they were puzzled. the guy figured that it was an older model modem they sent which was 1 that would sleep an wouldnt come back on so they sent a new 1 today. i hooked it all up. called verizon told them the light was still out. they were gonna send a new 1 again after i called 3 com an made sure it wasnt my ethernet card that was messed up. but i told them before i hung up the phone that right when it stopped working i restarted the comp an when it came to the desktop avg detected about 2 virus's. an they told me that the virus's could be stopping me from receiving.

    so i did a virus scan then deleted then spybot then adware restarted the comp and tryed the numbers in the address bar they been having me do for the past 2 days ive been calling an it finally work.

    they think either it was the virus's that was causing this. but most likely the ethernet card is fading.

    is there a way i can check an see if my card is going bad? or do i need to take it to a technician?
  2. TtCG


    Feb 10, 2005
    The title says "Solved", but I'd like to address your question about having a technician check your network card. What I'd do is buy a new network card. It would be A LOT cheaper than having a tech look at it. They're relatively cheap and you'll be almost 100% sure you have a good card should you have any further network related problems.
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