- Dec 5, 2000
I have a Dell All in One printer Model 924, using in Windows 7. It worked fine until I changed the black ink cartridge. I used a refiiled one, which I suspect may be what is causing my problem. My problem is that it printed the test page fine, and now when I go to print anything at all in black it has the message that ink is low and do I want to use the option of using the color cartridge to print the black. I say "no" to print from the black cartridge. It just prints another test page and refuses to print the document it was supposed to do. The test page prints fine. No where in the manual does it give any information on the problem I am having. Does anyone have any idea what is going on?? I have used refilled cartridges before with no problem.