Solved: Nothing beyond test page

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4dsmom

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Dec 5, 2000
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632
I have a Dell All in One printer Model 924, using in Windows 7. It worked fine until I changed the black ink cartridge. I used a refiiled one, which I suspect may be what is causing my problem. My problem is that it printed the test page fine, and now when I go to print anything at all in black it has the message that ink is low and do I want to use the option of using the color cartridge to print the black. I say "no" to print from the black cartridge. It just prints another test page and refuses to print the document it was supposed to do. The test page prints fine. No where in the manual does it give any information on the problem I am having. Does anyone have any idea what is going on?? I have used refilled cartridges before with no problem.
 

4dsmom

Thread Starter
Joined
Dec 5, 2000
Messages
632
The first site you recommended was no help because I could not access the "tool box". There is no listing for the All-in-one-Center, and I even searched the installation disc.. But the second site did solve the problem. I followed the directions and it does now print, but I still get the low ink warning. I guess trying to save a few bucks by using refills aren't worth the hassle. Thank you very much for your help and Happy New Year. :)
 
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