Solved: Ntvdm. Exe

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shinokada

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Jul 10, 2007
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When I install a program, a warning sign "NTVDM.EXE has encountered a problem and needs to close." is coming up always. After installation it seems there is no problem. Is there anything I need to do to fix this problem?
 
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Aug 1, 2003
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The NT Virtual DOS Machine is used in NT-based operating systems to execute DOS programs from the old 9x family. There may be some DOS-like steps in some installations (such as registering dll's) and these steps are probably not completing if you are getting that error.

I'd suggest you start by clearing all the logs in your Event Viewer and then reproducing the error to see what the logs say about it.
 

shinokada

Thread Starter
Joined
Jul 10, 2007
Messages
37
I use XP home and I was re-installing i-Tunes. How can I clear all the logs in my Event viewer and reproduce the error to see the log? Could you explain the details?
Thanks.
 
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Open the Event Viewer (Control Panel > Admin Tools). Right-click on each log file title in the left pane and choose to clear them. You will be asked if you want to back them up first. This is up to you, but rarely necessary.

Then, close the viewer and do something that causes the error message you saw. Then, go back to the viewer and look for new errors or information on why the NTVDM exited.
 
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