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Solved: nvlddmkm.sys BSOD

Discussion in 'Windows 7' started by makilahy, Feb 17, 2013.

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  1. makilahy

    makilahy Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 5
    Processor Count: 8
    RAM: 6135 Mb
    Graphics Card: NVIDIA GeForce GTX 470, 5 Mb
    Hard Drives: C: Total - 286165 MB, Free - 213316 MB; D: Total - 2861458 MB, Free - 209446 MB;
    Motherboard: ASUSTeK Computer INC., P6T DELUXE V2
    Antivirus: ESET NOD32 Antivirus 6.0, Updated and Enabled


    History: Yesterday my computer was working just fine. This morning, I turned it on and started getting the infamous nvlddmkm.sys BSOD. No updates or new software were installed. In Safe Mode everything runs fine, and I have carefully uninstalled the drivers and registry settings, performed a clean install of the latest drivers (v. 310.90), physically inspected my hardware for obvious damage, and unplugged unnecessary hardware (external hard drives, etc.). If I remove graphics drivers and reboot, everything works. Once the drivers are installed, I get the BSOD on reboot.

    I am considering formatting the drive and reinstalling Windows 7, but may resort to taking my computer somewhere to test my PSU and graphics card first. I can try to test my memory while I'm sleeping, but given that I've tested it recently and everything runs fine for hours otherwise, I doubt that's it. I have attached 3 dump files if anyone can help me analyze them. Ideas and suggestions would be greatly appreciated.
     

    Attached Files:

  2. makilahy

    makilahy Thread Starter

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    I ran MemTest86+ while sleeping last night, and 7 passes turned up 0 errors.

    During lunch today, I'm probably going to be looking for a computer repair shop in the Atlanta area... and I may reinstall Windows 7 tonight. However, I'm still hoping for some suggestions on this forum.
     
  3. makilahy

    makilahy Thread Starter

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    Update:
    After coming home from work, I turned my computer on and (to my surprise) it booted normally. However, within a few minutes, the screen went black and then returned to normal, giving the error: "Display driver stopped responding and has recovered..." A few seconds later, it did it again, and small squares of random colors started to appear on the screen. After updating the NVIDIA drivers to the latest version (314.07 -- just released today), I rebooted, and this time the screen went blank within a minute and then the computer rebooted.

    This is really starting to look like a hardware problem to me. I'm trying to find a local tech to look at it, but what do you guys think? PSU? Video card? Motherboard?
     
  4. makilahy

    makilahy Thread Starter

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    Resolution:
    After speaking with tech support, we feel safe to conclude that there has been a memory failure on the video card itself. I have an approved RMA with EVGA, and unless I post back, I am pretty certain this problem is resolved.
     
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