Solved: Odd Problems with modem/router combo.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

denoteshappiness

Thread Starter
Joined
Dec 25, 2010
Messages
3
I have a Netgear CG814WG modem/router combo with Comcast. Recently I have been having connection problems with it.

The computers I connect with are:

-a 10 year old gateway ( WinXP, through ethernet)
-Dell Inspiron 1501 (WinXP, through wireless)
-2 brand new Dell Inspiron 15r's (Win7, through wireless)

the 15r's are having trouble... they are connected, and sending and receiving data. I can ping any website. I can access any Google website from the browser...but no other sites, through any browser. However, I can access ANY site through ethernet.

I have tried resetting my winsock settings, and I released and renewed my IP address, and even tried spoofing my MAC address to one I know works, but nothing has gotten me any results at all. I called Dell, they said it was an ISP problem. Comcast says its the router. Netgear says its the ISP.

One thing I have thought might be a chance was updated my routers firmware, but I haven't been able to find any place to download it, and Netgear won't even talk to me about it unless I buy a years subscription to networking support.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,946
Gee, Netgear "talked" to me. :) Here they say

CG814WG or CG814WT or CG814WCOM
Cable Modem Gateway

For support and information, contact the company you purchased the product from. After you have done that, other potentially useful information is below.

* These models must use the firmware from the vendor. Do not use other firmware.

If you are not the original owner and cannot get support from the vendor, the NETGEAR product on this site closest in function is CG814M.
Make sure you have the latest wireless driver for the Windows 7 machines. If it is an integrated adapter get the driver from Dell's web site. Use your Service Tags for easier searching.
 

denoteshappiness

Thread Starter
Joined
Dec 25, 2010
Messages
3
The drivers are up to date. And when I say new, I mean I literally started it for the first time today.

If it makes a difference, when connected to the wireless I can also run Skype and make calls, but not Pidgin.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top