Solved: OE6 - All .dbx files won't display

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Sasha-J

Thread Starter
Joined
Apr 4, 2004
Messages
42
:confused: I started up my computer this morning and opened OE6 to read my mail and there were only 3 folders available, all created today: 1. In-Box (1) - 3 new messages; 2. Deleted Items (1) - empty;3. Misc (1) - empty. I should have 18 folders and there are a LOT of messages. I looked in 'C' Drive where the OE6 files are located and all the .dbx files are there.

Why did the system ignore them and create these 3 new ones (with the (1) behind them)? I thought I would import all the folders, but the system won't let me. I keep getting a box popping up that says, "The specified message store could not be opened. It may be in use by Outlook Express".

By the way, I have Windows 2000 Pro and scads of virus, spyware, adware software which are all up to date as are all the Microsoft 'updates'.

I guess I could move all the .dbx folders to a safe place and then re-install OE6, and then import all the former .dbx files but that is quite a bit of work and I am worried the same thing will happen the next time I start up my computer. Please help
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi Sasha-J

With Outlook Express closed, navigate to the directory containing the .dbx files,
locate the Folders.dbx file and rename it to: Folders.old.
When Outlook Express is started a new Folders.dbx file will be created.

Restart Outlook Express, your Folders and messages should appear.

If the folders and messages do appear, then things are looking good.

  • Check this setting in Outlook Express:
    Tools > Options > Maintenance tab,
    if there, remove the check mark for Compact messages in the background
    this is a default setting that can cause corruption in your .dbx files.

    If you have more than one Identity, check each Identity to ensure this process has been disabled.
  • Keep your Inbox empty, move messages you want to keep to folders of your own creation in Outlook Express
  • Outlook Express is probably due for some maintenance.
    Close all windows.
    Open Outlook Express
    File > Work Offline
    Click on the Local Folders folder
    File > Folder > Compact All Folders
    Walk away from the computer until this process is complete.
    Avoid starting this process if the possibility of a power outage is imminent such as a thunderstorm in progress.

    Should the compaction process ever be interrupted, restart it before accessing any folders and allow it to finish.

________________________________________________________________

If your Folders and messages do not appear when you start Outlook Express:
Close Outlook Express.

Go back to the directory containing the .dbx files,
Move or Copy all the .dbx files from that directory to a folder on the Desktop.

Restart Outlook Express and create a new Identity.
File > Identities > Add New Identity
Name the Identity
Click on Yes when asked if you want to switch to the new Identity.
Cancel out of the Internet Connection Wizard window when it pops up.

To locate the new directory where Outlook Express keeps it's message store:
Tools > Options > Maintenance tab > Store Folder
Note the location, then Cancel out of the window.

Close Outlook Express
Using Windows Explorer, navigate to the new directory
Locate the Folders.dbx file in the new directory and delete it.
(In fact any .dbx files currently existing in the new directory can be deleted)

Switch over to the Desktop and open the Folder containing the saved .dbx files and Move or Copy those .dbx files to the new message store directory.


**One additional note, for the .dbx files with the numbers (1) following the file names,
before starting Outlook Express, you may want to rename them with a prefix of "Old"
OldInbox.dbx, OldMisc.dbx etc.


Restart Outlook Express, your Folders and messages should appear.

________________________________________________________________

You would then need to recreate your E-mail account:
Tools > Accounts > Mail > Add

Or, switch back over to the old Identity
File > Switch Identity
Select the old Identity.
Tools > Accounts > Mail > (AccountName) > Export
save the .iaf file to the Desktop.

Then switching back over to the new Identity, you can Import .iaf file.
Tools > Accounts > Mail > Import
Browse to the .iaf file.

________________________________________________________________

Then tweak your Identity with these items listed earlier:
  • Check this setting in Outlook Express:
    Tools > Options > Maintenance tab,
    if there, remove the check mark for Compact messages in the background
    this is a default setting that can cause corruption in your .dbx files.

    If you have more than one Identity, check each Identity to ensure this process has been disabled.
  • Keep your Inbox empty, move messages you want to keep to folders of your own creation in Outlook Express
  • Outlook Express is probably due for some maintenance.
    Close all windows.
    Open Outlook Express
    File > Work Offline
    Click on the Local Folders folder
    File > Folder > Compact All Folders
    Walk away from the computer until this process is complete.
    Avoid starting this process if the possibility of a power outage is imminent such as a thunderstorm in progress.

    Should the compaction process ever be interrupted, restart it before accessing any folders and allow it to finish.

Let us know what happens.
 

Sasha-J

Thread Starter
Joined
Apr 4, 2004
Messages
42
Thank you very much for your note and also the OE6 maintenance suggestions which I am doing right now. Thanks again - huge help!!
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Just curious. ;)
Were you able to get your folders back with renaming the Folders.dbx file or did you need to create a new Identity?

Thanks for posting back! (y)

You can mark your thread solved using the Thread Tools drop down menu at the top of the page.
 

Sasha-J

Thread Starter
Joined
Apr 4, 2004
Messages
42
I only had to rename the Folder.dbx file, then when I re-opend OE6 all the folders were there. Great - what a relief. Thanks again.
 
Joined
Aug 1, 2005
Messages
1
Dear I Create Back As

Copy All Dbx File To Cd And Then I Re Instal My Window

When I Try To Get This Data Back By Import Folder Option

Its Import 8 Folder When Start Import Sent Items There Is Eroor Some Eroorr Fail To Impotrt Or Like This And Same Thing Happend With My Other 7 Folders And These Folders Areeeeeeeeeee Soo Important To Me Please Please Help Me I Try Many Softwwere Like Easy Oe Recoder Oem Recover Get Data Back And Many More

Please Tell Me If This Problme Solved By Manuly Or Any Free Softwere

Thanks

Please Help

Mohsin
 
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