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Solved: Office 2010 won't install on XP

Discussion in 'Business Applications' started by wendy13, Oct 26, 2010.

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  1. wendy13

    wendy13 Thread Starter

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    I receive an error message stating I need to install MSXML version 6.10.1129.0. Any help would be greatly appreciated. Thank you, Wendy
     
  2. cwwozniak

    cwwozniak Chuck Trusted Advisor

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    Do you have Service Pack 3 and any other current Windows updates installed? I believe that SP3 has MSXML but not sure if it is version 6.10.1129.0
     
  3. wendy13

    wendy13 Thread Starter

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    Yes I have Service Pack 3 and as far as I know i have all the current Windows updates installed.
     
  4. cwwozniak

    cwwozniak Chuck Trusted Advisor

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    Found a link on the MS site that will let you download MSXML 6.0 SP1 that will update the version of MSXML6.dll to 6.10.1129.0 but should also install without any previous versions of MSXML 6.0 on the computer. I believe that the msxml6_x86.msi file is the 32 bit version.

    http://www.microsoft.com/downloads/...2c-368b-4ce1-9dab-3e9827b70604&displaylang=en

    I just tried to use this installer on my computer running up to date Windows XP Home and was told it would not install because a newer version of MSXML was all ready installed. Not sure what the next step would be for you if you get the same message.
     
  5. wendy13

    wendy13 Thread Starter

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    I had already tried this link and I receive the message that I need to insert my Windows XP Home Edition Service Pack 3 CD and unfortunately, I have HP and only have a recovery disk; athough, even if I had the disk, my version of XP is 2002. The Service Pack 3 was updated from the Microsoft website.
     
  6. wendy13

    wendy13 Thread Starter

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    I ended up having to reinstall Service Pack 3 and that enabled me to install Microsoft Office Pro 2010 to my Windows XP Home Edition. Thank you for all your help! Wendy
     
  7. cwwozniak

    cwwozniak Chuck Trusted Advisor

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    You're welcome. Glad to hear that you figured it our.
     
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