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Solved: "office application version does not match" with a twist

Discussion in 'Business Applications' started by AnnaF, Jul 18, 2011.

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  1. AnnaF

    AnnaF Thread Starter

    Joined:
    Jul 18, 2011
    Messages:
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    I am experiencing the same error message as discussed in this thread: http://forums.techguy.org/business-applications/564346-solved-error-office-application-version.html
    When I download 'the solution' from Microsoft Support my computer says that this has file has already been installed and therefore aborts installation... I am still experiencing the error messages whenever I open an office program.
    My thoughts are that I should probably delete some previous 'identical' installment but this is where it gets too technical for me to deal with. Can anyone help?

    Thanks, Anna F
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    Go into Control Panel >> Programs & Features

    Uninstall BCM (Business Contacts Manager)
     
  3. AnnaF

    AnnaF Thread Starter

    Joined:
    Jul 18, 2011
    Messages:
    2
    Hi. Thank you, it worked!
     
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