Solved: Office Docs Slow to Open when office is connected to Exchange

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ImagingGuy2015

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Feb 14, 2008
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Hi,

I have a 2003 SBS machine and have various clients connected through exchange to get mail. Users typically leave outlook running the whole day while they work on programs such as access/excel.

I have noticed that on some machines excel and word docs open very quickly over the network until outlook is left open and connected to exchanged. we are opening the files on a variety of win 2003 servers, however when they have their outlook exchange account connected I have seen the docs take anywhere from 3-5x the normal amount of time to open.

I have also noticed that opening email attachments such as xls and doc are also very slow while connected to exchange, but it seems to vary from file to file, some seem better than others.

does the connection to exchange complicate the process of opening docs on remote machines or does it sound like I have a misconfiguration somewhere? I would like to get the performance of opening a file (say a xls) on a network share to be the same as it is when outlook is not connected to exchange.

I do not have these PCs running in offline or cached mode as we have a shared calendar that does not display correctly when I enabled these features. Clients are running office 2003,2007,2010. Turning on cached mode does not seem to make much if any of a difference btw.

Thanks for any insight you may have
 
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