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Solved: Office Excel 2007 Problems

Discussion in 'Business Applications' started by [email protected], Mar 16, 2009.

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  1. billb@price-hvac

    [email protected] Thread Starter

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    I have two users that are having problems with saving excel 2007 files on a storage server. One will save a file and the next time she opens it and makes changes it will not let her save as an xlsx file. The server shows a ~$file and cannot be deleted. It looks like it is not closing the tmp file and the next time she opens it the it thinks the file is opened by someone else.

    Any clues.
    Thanks,
    Bill;
     
  2. slurpee55

    slurpee55

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  3. billb@price-hvac

    [email protected] Thread Starter

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    Thanks that helped me to see what had a handle on the file. It was McAfee that had the handle on the file.

    Bill
     
  4. slurpee55

    slurpee55

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    Great!
    If you have fixed this, please use the button at the top of the page to mark this thread Solved. On the other hand, if you continue to have problems, well, don't! :)

    Oh, and forgive my manners. Welcome to the Forum!!!
     
  5. billb@price-hvac

    [email protected] Thread Starter

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    Thanks. I am still checking to see why McAfee does not release the file.

    Bill
     
  6. slurpee55

    slurpee55

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    Are you running Network Associates McShield Service?
     
  7. slurpee55

    slurpee55

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    Oh, another thing. Check your virus definition file. If it is virus definition file 4715, for some reason it thinks Excel.exe and Graph.exe are viruses. This was corrected in virus definition file 4716.
    Oh, just noticed that that was several years old....
    Still, what is your version and your virus definition file?
     
  8. slurpee55

    slurpee55

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    And another thing...what OS are the two users running, XP or Vista?
     
  9. billb@price-hvac

    [email protected] Thread Starter

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    We are running McAfee VirusScan Enterprise 8.5.0i which used to be NAI.
    The DAT version is 5555.0000. Scan engine is 5300.2777.
    One user is on Vista and the other XP. The Vista user seems to have more problems.

    Thanks.
    Bill
     
  10. slurpee55

    slurpee55

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    Well, having gotten it down to that specific knowledge, I would suggest you close this thread (so you are not really double posting) and start one here:
    http://community.mcafee.com/forumdisplay.php?f=142
    That forum is specifically about and for McAfee users - I can't claim to have that knowledge, and, while someone here certainly may, I would just guess that the odds are better at that other forum. (y)
     
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