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Solved: Office Pro 2003 startup delays

Discussion in 'Business Applications' started by johnni, Jul 14, 2006.

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  1. johnni

    johnni Thread Starter

    Joined:
    Dec 16, 2003
    Messages:
    786
    I have been given an old XP Pro PC which also has Office Pro 2003 installed of which I want to use only Word and Excel.

    When I click to start either of these the following sequence occurs:
    1. A box saying 'Preparing to install'
    2. A box saying 'Please wail while Windows configures MS Office Pro'
    3. A box saying 'A required installation file SKU111.CAB could not be found' and gives me a chance to browse for it. But I press Cancel.
    4. A repeat of 2.
    5. A repeat of 3. Again I press Cancel
    6. The programme (Excel or Word) opens as if nothing had happened!

    Is there a way to get rid of this delay? The file (?folder) SKU111.CAB is not on the machine and I have no disks. The PC came from a well respected office company and I am sure everything installed is legal but my contact cannot help.

    johnni
     
  2. Blink182

    Blink182 Banned

    Joined:
    Jul 8, 2006
    Messages:
    602
    Howdy johnni! :)

    Open the Group Policy Editor by selecting Run from the Start Menu, and typing gpedit.msc. (If the file is missing, run mmc.exe instead. Then, select Add/Remove Snap-in from the Console menu, click Add, and double-click Group Policy. Click Finish, then Close, then Ok.)
    Expand the following branches:
    Local Computer Policy \ Computer Configuration \ Administrative Templates \ Windows Components \ Windows Installer
    Double-click Disable Windows Installer to your right, click Enabled, and choose Always from the list. Click Ok when you're done.
    The change will take effect immediately. If you added a snap in, as described above, you don't need to "save changes to the console."

    Note: If you encounter an error about the Administrator Policy the next time you try to install an application, you'll have to re-enable the Windows Installer temporarily.

    That should solve your problem. But its only a workaround and as stated in the note above.
     
  3. johnni

    johnni Thread Starter

    Joined:
    Dec 16, 2003
    Messages:
    786
    Thanks for the help. I opened gpedit.msc (mmc.exe had no information in it) but couldn't find the Console menu or anything about Snap-in. But I did find Local Computer Policy and did as you suggested, and it worked.
    Now both Word and Excel open with just a brief flash of a message.

    Thanks.

    johnni
     
  4. Blink182

    Blink182 Banned

    Joined:
    Jul 8, 2006
    Messages:
    602
    no prob.
     
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