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Solved: OpenGL error playing Angry BIrds on computer

Discussion in 'Games' started by vette8182, Mar 22, 2011.

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  1. vette8182

    vette8182 Thread Starter

    Joined:
    Jul 25, 2007
    Messages:
    101
    I just downloaded Intel AppUP and got the game Angry Birds for free. When I click to launch the game in AppUp I get the following error:
    OpenGL 2.0 renderer not supported! Reason
    OpenGL 2.0 is not supported

    OpenGL 1.4 renderer not supported! Reason
    OpenGL 1.3 is not supported

    I uninstalled the game and reinstalled it and get the same error. I checked my video card and it's driver is up to date. The video card I have is Radeon X1300/X1530 series.
     
  2. tom6049

    tom6049

    Joined:
    Aug 5, 2007
    Messages:
    775
    Where did you get the drivers from?
    I've seen it before where the Windows Update drivers don't provide
    the same proper functionality as the ATi supplied drivers.
     
  3. vette8182

    vette8182 Thread Starter

    Joined:
    Jul 25, 2007
    Messages:
    101
    I tried to update through windows and got the statment that the driver was up to date. I then went to the website for Radeon ATI and uninstalled the driver and installed the latest driver which turned out to be the same one all ready installed. I still have the same error
     
  4. tom6049

    tom6049

    Joined:
    Aug 5, 2007
    Messages:
    775
    Providing some specific detailed information using the DirectX Dignostic Tool and creating a DxDiag report will help.

    Windows Key + R > DxDiag > OK > Save All Information... > copy and paste the portion
    of the DxDiag.txt between System Information and DirectInput Devices into your post
     
  5. vette8182

    vette8182 Thread Starter

    Joined:
    Jul 25, 2007
    Messages:
    101
    -----------------
    System Information
    ------------------
    Time of this report: 3/23/2011, 08:35:20
    Machine name: HOMEOFFICE
    Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
    Language: English (Regional Setting: English)
    System Manufacturer: MSI
    System Model: MS-7350
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs), ~2.4GHz
    Memory: 4096MB RAM
    Available OS Memory: 3072MB RAM
    Page File: 1411MB used, 4731MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode
    DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Radeon X1300/X1550 Series (Microsoft Corporation - WDDM)
    Manufacturer: ATI Technologies Inc.
    Chip type:
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_7187&SUBSYS_3000174B&REV_00
    Display Memory: 1534 MB
    Dedicated Memory: 254 MB
    Shared Memory: 1279 MB
    Current Mode: 1680 x 1050 (32 bit) (59Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: CMC 22 W
    Monitor Id: CMO2228
    Native Mode: 1680 x 1050(p) (59.954Hz)
    Output Type: DVI
    Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx
    Driver File Version: 8.14.0010.0630 (English)
    Driver Version: 8.56.1.15
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 7/13/2009 20:14:55, 4030976 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-32C7-11CF-8D76-0A10A1C2C535}
    Vendor ID: 0x1002
    Device ID: 0x7187
    SubSys ID: 0x3000174B
    Revision ID: 0x0000
    Driver Strong Name: atiilhag.inf:ATI.Mfg.NTx86...1:ati2mtag_RV515:8.56.1.15:pci\ven_1002&dev_7187
    Rank Of Driver: 00F42001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627350&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5361 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/18/2007 05:56:56, 1729632 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627350&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5361 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/18/2007 05:56:56, 1729632 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
     
  6. ilvgsus

    ilvgsus

    Joined:
    Mar 23, 2011
    Messages:
    1
    Did you figure the problem out?? I'm having the SAME exact problem :(
     
  7. vette8182

    vette8182 Thread Starter

    Joined:
    Jul 25, 2007
    Messages:
    101
    Nope, still holding out hope that someone knows what is going on
     
  8. tom6049

    tom6049

    Joined:
    Aug 5, 2007
    Messages:
    775
    Those are Microsoft drivers and not the newest available from ATi.
    The current ATi drivers Catalyst 10.2 (2/24/2010) for Windows 7 and Vista (same driver package) are here...I would just go with the 36.7 MB WDM Integrated Driver package.
    http://support.amd.com/us/gpudownlo...px?type=2.4.1&product=2.4.1.3.13&lang=English
     
  9. vette8182

    vette8182 Thread Starter

    Joined:
    Jul 25, 2007
    Messages:
    101
    I've already downloaded WDM Integrated Driver package twice it installs the same driver dated 7/13/2009. The date 2/24/2010 refers to the catalyst program that installs the lastest driver 07/13/2009. This does not solve the problem.
     
  10. vette8182

    vette8182 Thread Starter

    Joined:
    Jul 25, 2007
    Messages:
    101
    Got it solved, and indeed the Catalyst installation didn't install the display driver needed for this to work. There were several drivers to choose from when I chose to pick the driver manually. The driver catalyst installed was Radeon x1300/x1550 07/21/2009. I chose instead Sapphire Radeon x1550 07/21/2009 and it now works. In case anyone experiences the same issue, here's how to install the display drivers manually:

    1) Execute the file you downloaded, and copy the path to the Installation Folder (was C:\ATI\Support\11-1_vista64_win7_64_dd_ccc_ocl for me). This folder contains the display drivers (you already should have run the installation).

    2) Go to Start -> Control Panel -> Device Manager -> Display adapters and right-click your video card, then Properties -> Driver -> Update Driver -> Browse my computer for driver software.

    3) Paste the location of the installation folder and enter, your new display drivers now should be installed (note: your screen might flicker a few times).
     
  11. tom6049

    tom6049

    Joined:
    Aug 5, 2007
    Messages:
    775
    Interesting that the 64 bit driver package worked...glad you have it solved. :)
     
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