1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: optical drives

Discussion in 'Hardware' started by spottedfrog, Jun 22, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. spottedfrog

    spottedfrog Thread Starter

    Joined:
    Jun 22, 2012
    Messages:
    4
    I have a major problem with my optical drive. I have a Sony DR blue Raydrive and another drive that is DVD RW not sure of the brand.a folder has been mistakenly deleted and now I cannot use my optical drives. When I tried to run system restore it tells me that I can't run until a desk check is done. I cannot run disk check because it tells me that my system is corrupt.even though the device manager sees the drives they do not appear in my computer. I don't have access to my Windows DVD and am unable to run it. Can anyone suggest a solution to my problem?

    I am running Windows 7 64 Pro.
     
  2. leroys1000

    leroys1000 Banned

    Joined:
    Aug 15, 2007
    Messages:
    6,319
    Go to start/all programs/accesories.
    Right click command prompt and click run as administrator.
    Type sfc /scannow at the prompt and hit enter.
    There is a space between sfc and /scannow.
    Let the system file checker run,if it will run.
    Should take a while.
    When it completes,restart the computer and see if it is working.
     
  3. spottedfrog

    spottedfrog Thread Starter

    Joined:
    Jun 22, 2012
    Messages:
    4
    Thank you, but that was no help. I have a system image in backup but am unable to use it. i am told to run disk check, but it is blocked by "recently installed software package". Any help?
     
  4. spottedfrog

    spottedfrog Thread Starter

    Joined:
    Jun 22, 2012
    Messages:
    4
    Thank you, but that was no help. I have a system image in backup but am unable to use it. i am told to run disk check, but it is blocked by "recently installed software package". Any help?
     
  5. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    Try this

    Download CDgone to your desktop.

    Right click and choose Extract All,
    open folder and double click on cdgone.reg

    It should as to merge in Registry say Yes

    Do Not Click on EditReg.reg

    Restart your PC
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1058111