Solved: Outlook 2007 - Double Spacing

[Frank4d]

Something happened to my Outlook 2007 at work. I could ask IT for support but their answer to this type of problem is to install a new image on the machine (i.e: wipe the drive and re-image it).

When composing and replying to any messages, all paragraphs are double spaced. I have checked to be sure I am using the 'Normal' template, and under Format Text > Paragraph, line spacing is set to 'Single'. Looks like this:

John,

Please provide a quote for 12345.

 

Best Regards,

John Doe

ABC Corporation

1234 Fifth St

Any Town, USA

Ph: (555) 555-1212

Any ideas?

Edit: I don't have this problem when composing a document in Word 2007, so I don't think it is the normal.dotm template (unless Outlook and Word use separate templates).

 

[Rollin_Again]

The template file used by the email editor is different from the template that is used when you use Word as a stand alone application. Look for the system file called normalemail.dotm and delete it once found and it will be re-created the next time Outlook starts.

Rollin

 

[Frank4d]

Thanks, I will give it a try when I get to work.

Edit:
I tried your suggestion and it works perfectly for new messages I send, and for replies to messages received after the fix.

It didn't work for replies to messages that were already in my Inbox yesterday, but I can live with that,

Thanks for helping me fix it for mail from today forward.