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Solved: Outlook 2007 dumps ALL my mail directly into the Junk Mail - why?

Discussion in 'Business Applications' started by cuttlefish, Jan 19, 2011.

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  1. cuttlefish

    cuttlefish Thread Starter

    Joined:
    Jan 17, 2007
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    First Name:
    Ian
    Yep, no matter what I do or try, all the mail for my Inbox goes straight into Junk Mail. :(

    I have triple checked all the account, junk mail and security settings and they all appear OK. :confused:

    Even when I mark one of these as "Safe", next time straight back to the Junk Mail. (n)

    Driving me nuts this one .............. :mad:
     
  2. DerekC

    DerekC

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    Jan 10, 2005
    Messages:
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    Do you have any Email Rules setup? open Outlook 07 > Tools > Rules and Alerts
     
  3. cuttlefish

    cuttlefish Thread Starter

    Joined:
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    First Name:
    Ian
    Yep, only a handful of the usual Viagra stuff there and I even unchecked all the boxes anyway just in case somehow it was causing the problerm - no joy!

    Thanks for the reply!
     
  4. xXPing_PongXx

    xXPing_PongXx

    Joined:
    Jan 18, 2011
    Messages:
    49
    Try checking for updates by going to the Windows Update or by following the directions when you click on Tools Help Check for Updates on Outlook.

    Hope this helps
     
  5. cuttlefish

    cuttlefish Thread Starter

    Joined:
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    First Name:
    Ian
    I had another look at the Rules and Alerts and found a weird looking item called "on this machine only"!

    I have no idea how it got there but no doubt I selected it some time in the past - anyhow unchecked it and all back to normal.

    Mail goes to the INBOX and no further problems - wonder what it was?
     
  6. DerekC

    DerekC

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    Not sure what that rule would be, but I'm glad it's working for you. If you click on the rule to highlight it, it should tell you the description below (if you are interested in learning what the rule was created for).
     
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