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Solved: Outlook 2007 Message Font

Discussion in 'Business Applications' started by RHurlburt, Dec 26, 2007.

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  1. RHurlburt

    RHurlburt Thread Starter

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    Microsoft Office Outlook 2007 received messages sometimes look like big fuzzy balls. I have changed my email settings to HTML, Plain Text and Rich Text. I have changed the "Internet" setting as well.

    I have Word 2007 "normal" set to Lucida Bright and Outlook set to the same font as well.

    Has anyone experienced this problem and is there a fix?

    Some of the received emails I have copied and pasted into Word, and it varies as to whether or not the font will change from the "fuzz balls" to standard font.

    Thanks
    Richard
     
  2. RHurlburt

    RHurlburt Thread Starter

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    It appears that these messages are using font NOT part of the 2007 package: Times New Roman is one of them. Seems to default in appearance to: Mary Jane deGroot

    The 2007 package includes only the fonts on this page. http://support.microsoft.com/kb/924623

    Notice some TTF missing and those will apparently default to the Mary Jane font, or something similar. I am using the Enterprise package and it appears that a few more fonts are missing as I used the "Typical" installation feature.

    Just one more problem faced.
     
  3. RHurlburt

    RHurlburt Thread Starter

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    OK.
    Here is my solution. I loaded both the Word Normal and the Email Normal templates and changed the option to "match destination format", which would take care of incoming messages as well as the cut and paste options.

    That seems to have taken care of it.

    Richard
     
  4. RHurlburt

    RHurlburt Thread Starter

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    The above didn't work ... but, I found the Times New Roman fonts for free, downloaded and installed. The problem is now FIXED!!!
     
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