1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Outlook 2007 wont send/receive - error message "operation failed"

Discussion in 'Business Applications' started by valrose, Dec 20, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. valrose

    valrose Thread Starter

    Joined:
    Oct 31, 2007
    Messages:
    33
    My system crashed recently and I have had to restore everything. I reinstalled Outlook 2007 and was able to restore my PST file from a backup I had using the genie backup product. All my files and folders are now restored.

    When I click on the send/receive button, I get this message "The operation failed. An object could not be found"

    I deleted my email setup account (I'm downloading from my att account) and re set it up using the instructions on the att site. I also ran the 'repair' function off the Office CD and did the Office diagnostics.

    Any suggestions?
     
  2. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    Can you give us the exact message.
    Are you saying you did a clean install where you formatted and partitioned the drive?
     
  3. valrose

    valrose Thread Starter

    Joined:
    Oct 31, 2007
    Messages:
    33
    Hi Rich - I actually found out how to solve this on the microsoft web site and here is the solution (which works):

    When you click Send and Receive in Microsoft Outlook, the following error message may appear:
    The operation failed. An object could not be found.

    RESOLUTION
    To resolve this behavior, create a new profile. To do this, follow these steps:...
    To resolve this behavior, create a new profile. To do this, follow these steps:

    1. Click Start, point to Settings, and then click Control Panel.
    2. Double-click the Mail icon.
    3. In the Mail Setup dialog box, click Show Profiles.

    If you want to be able to select a specific profile each time you start Outlook, click the General tab, click Prompt for a profile to be used, and then click Add.
    4. In the New Profile dialog box, under Profile Name, type a descriptive name for the new profile, and then click OK.
    5. In the E-mail Accounts dialog box, select Add a new e-mail account in the e-mail options, and then click Next.
    6. Click the type of server that your e-mail account works with, and then click Next.
    7. Complete all of the required fields, including those that are on the tabs that appear after you click More Settings.
    8. When you finish providing the required information, click Finish.

    Yes I did a clean install by the way! Thanks.
     
  4. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    That was what I was going to suggest was to make a new profile but I first wanted to be sure what you had done. Good work!
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/781581

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice