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Solved: Outlook 2010

Discussion in 'Windows XP' started by Mahendo, Feb 3, 2010.

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  1. Mahendo

    Mahendo Thread Starter

    Joined:
    Aug 1, 2008
    Messages:
    135
    Ten days ago I installed M/S Office 2010 which is working well, except I cannot open my Outlook. Every time I try it comes up with the message "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience". On the report it says: "C:\DOCUME~1\Donald\LOCALS~1\Temp\12d0_appcompat.txt"
    I have tried "Outlook.exe /resetnavpane" but get the same error message. Even in Office 2007 I had problems with Outlook. I like Outlook but just can't get it to open.
    Please help.:(
     
  2. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791

    Can you navigate to that file and post the contents back here? Edit out any e-mail addresses and passwords first if it contains any.
     
  3. Mahendo

    Mahendo Thread Starter

    Joined:
    Aug 1, 2008
    Messages:
    135
    Thanks for your reply. I have copied part of the report, which is 211,124 characters long, none of which I understand. I hope you can glean something out of what is left!!



    <?xml version="1.0" encoding="UTF-16"?>
    <DATABASE>
    <EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="ACCDDS.DLL" SIZE="901536" CHECKSUM="0xDFC64677" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Access Visual Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xDD47A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 16:58:09" UPTO_LINK_DATE="09/26/2009 16:58:09" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="403352" CHECKSUM="0x693E3ED4" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Access Visual Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x6F061" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 16:58:21" UPTO_LINK_DATE="09/26/2009 16:58:21" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="371104" CHECKSUM="0x4956FC66" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Access Visual Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x6A92A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 16:58:28" UPTO_LINK_DATE="09/26/2009 16:58:28" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1449296" CHECKSUM="0x50314D8D" BIN_FILE_VERSION="14.0.4514.1006" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1006" FILE_DESCRIPTION="Microsoft Office 2010 component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1006" ORIGINAL_FILENAME="icons.exe" INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1623F1" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1006" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="10/01/2009 01:46:53" UPTO_LINK_DATE="10/01/2009 01:46:53" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="ACCVDT.DLL" SIZE="2840960" CHECKSUM="0xCF8CECDE" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Access Visual Database Tools" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="ACCVDT.DLL" INTERNAL_NAME="ACCVDT" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2B5AD8" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 16:58:45" UPTO_LINK_DATE="09/26/2009 16:58:45" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="ACCWIZ.DLL" SIZE="162160" CHECKSUM="0x176D6074" BIN_FILE_VERSION="14.0.4514.1006" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1006" FILE_DESCRIPTION="Microsoft Access Wizard Controls" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1006" ORIGINAL_FILENAME="AccWiz.Dll" INTERNAL_NAME="AccWiz.Dll" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x34920" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1006" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="10/01/2009 04:12:11" UPTO_LINK_DATE="10/01/2009 04:12:11" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="ACEDAO.DLL" SIZE="548792" CHECKSUM="0x28CD5322" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Access database engine Data Access Object Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="acedao.dll" INTERNAL_NAME="acedao" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8F2F4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/27/2009 07:22:46" UPTO_LINK_DATE="09/27/2009 07:22:46" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="AUDIOSEARCHLTS.DLL" SIZE="98128" CHECKSUM="0x52AC5861" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1BFC7" LINKER_VERSION="0x0" LINK_DATE="09/26/2009 11:59:01" UPTO_LINK_DATE="09/26/2009 11:59:01" />
    <MATCHING_FILE NAME="AUDIOSEARCHMAIN.DLL" SIZE="1001296" CHECKSUM="0x3F295E88" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF550A" LINKER_VERSION="0x0" LINK_DATE="09/26/2009 11:59:08" UPTO_LINK_DATE="09/26/2009 11:59:08" />
    <MATCHING_FILE NAME="AUDIOSEARCHSAPIFE.DLL" SIZE="2179920" CHECKSUM="0x766D9DBB" MODULE_TYPE="WIN32" PE_CHECKSUM="0x223436" LINKER_VERSION="0x0" LINK_DATE="09/26/2009 11:59:22" UPTO_LINK_DATE="09/26/2009 11:59:22" />
    <MATCHING_FILE NAME="AUTHZAX.DLL" SIZE="54144" CHECKSUM="0xF37FEC71" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Office Authorization Control" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office Authorization Control" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="authzax.dll" INTERNAL_NAME="authzax.dll" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE26F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 11:51:19" UPTO_LINK_DATE="09/26/2009 11:51:19" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="BCSAutogen.dll" SIZE="40304" CHECKSUM="0xFD194FD6" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Office 2010 component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="BCSAutogen.dll" INTERNAL_NAME="BCSAutogen" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17A7E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 16:47:27" UPTO_LINK_DATE="09/26/2009 16:47:27" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="BCSClient.Msg.dll" SIZE="38224" CHECKSUM="0xA0482F87" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD840" LINKER_VERSION="0x0" LINK_DATE="09/26/2009 16:47:33" UPTO_LINK_DATE="09/26/2009 16:47:33" />
    <MATCHING_FILE NAME="BCSLaunch.dll" SIZE="54608" CHECKSUM="0xF696D9B0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A7DB" LINKER_VERSION="0x0" LINK_DATE="09/26/2009 14:32:14" UPTO_LINK_DATE="09/26/2009 14:32:14" />
    <MATCHING_FILE NAME="BCSProxy32.dll" SIZE="102256" CHECKSUM="0x96B02F0" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Office 2010 component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="BCSProxy32.dll" INTERNAL_NAME="BCSProxy32" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x26F86" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/27/2009 07:33:43" UPTO_LINK_DATE="09/27/2009 07:33:43" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="BCSRuntime.dll" SIZE="400240" CHECKSUM="0x6B5FF6FF" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Office 2010 component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="BCSRuntime.dll" INTERNAL_NAME="BCSRuntime" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x66E2F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/27/2009 07:33:45" UPTO_LINK_DATE="09/27/2009 07:33:45" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="BCSRuntimeUI.dll" SIZE="14704" CHECKSUM="0x38388BE0" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Office 2010 component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="BCSRuntimeUI.dll" INTERNAL_NAME="BCSRuntimeUI" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x76F5" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 16:31:49" UPTO_LINK_DATE="09/26/2009 16:31:49" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="BCSStr32.dll" SIZE="119152" CHECKSUM="0x6F621EC6" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Office 2010 component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="BCSStr32.dll" INTERNAL_NAME="BCSStr32" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E129" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/27/2009 07:33:51" UPTO_LINK_DATE="09/27/2009 07:33:51" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="BCSSync.exe" SIZE="83312" CHECKSUM="0x73635F0F" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Office 2010 component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="BCSSync.exe" INTERNAL_NAME="BCSSync" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x148CC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/27/2009 07:33:56" UPTO_LINK_DATE="09/27/2009 07:33:56" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="CDLMSO.DLL" SIZE="397128" CHECKSUM="0xEF933A25" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft CDL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="CDLMSO.DLL" INTERNAL_NAME="CDL" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x6B970" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/27/2009 07:57:02" UPTO_LINK_DATE="09/27/2009 07:57:02" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="CLVIEW.EXE" SIZE="210808" CHECKSUM="0x467F3CF7" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Office Help Viewer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office Help Viewer" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="clview.exe" INTERNAL_NAME="Microsoft Office Help" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3FD1F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 14:42:04" UPTO_LINK_DATE="09/26/2009 14:42:04" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="CNFNOT32.EXE" SIZE="151392" CHECKSUM="0xED749C93" BIN_FILE_VERSION="14.0.4536.1000" BIN_PRODUCT_VERSION="14.0.4536.0" PRODUCT_VERSION="14.0.4536.1000" FILE_DESCRIPTION="Outlook Conflict Note" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Outlook" FILE_VERSION="14.0.4536.1000" ORIGINAL_FILENAME="cnfnot32.exe" INTERNAL_NAME="cnfnot32.exe" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2A05E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4536.1000" UPTO_BIN_PRODUCT_VERSION="14.0.4536.0" LINK_DATE="11/04/2009 06:44:10" UPTO_LINK_DATE="11/04/2009 06:44:10" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="CONTAB32.DLL" SIZE="136056" CHECKSUM="0x87EDAC4B" BIN_FILE_VERSION="14.0.4536.1000" BIN_PRODUCT_VERSION="14.0.4536.0" PRODUCT_VERSION="14.0.4536.1000" FILE_DESCRIPTION="Outlook Address Book Service" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Outlook" FILE_VERSION="14.0.4536.1000" ORIGINAL_FILENAME="contab32.dll" INTERNAL_NAME="contab32.dll" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x272CC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4536.1000" UPTO_BIN_PRODUCT_VERSION="14.0.4536.0" LINK_DATE="11/04/2009 19:22:24" UPTO_LINK_DATE="11/04/2009 19:22:24" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="ContactPicker.dll" SIZE="164728" CHECKSUM="0xC264329" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft Contact Selector Control" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2010" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="ContactPicker.dll" INTERNAL_NAME="ContactPicker" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2FA18" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 14:38:39" UPTO_LINK_DATE="09/26/2009 14:38:39" VER_LANGUAGE="Language Neutral [0x0]" />
    <MATCHING_FILE NAME="CSS7DATA0009.DLL" SIZE="494496" CHECKSUM="0xE9B0DE97" BIN_FILE_VERSION="14.0.4514.1004" BIN_PRODUCT_VERSION="14.0.4514.0" PRODUCT_VERSION="14.0.4514.1004" FILE_DESCRIPTION="Microsoft English Natural Language Server Data and Code" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Natural Language Components" FILE_VERSION="14.0.4514.1004" ORIGINAL_FILENAME="css7Data0009.dll" INTERNAL_NAME="css7Data0009" LEGAL_COPYRIGHT="© 2009 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x87403" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.4514.1004" UPTO_BIN_PRODUCT_VERSION="14.0.4514.0" LINK_DATE="09/26/2009 16:22:22" UPTO_LINK_DATE="09/26/2009 16:22:22" VER_LANGUAGE="Language Neutral [0x0]" />
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  4. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791
    Just when you think they might have accidentally pointed the way to a file which might have been some help, we get that lot. Good old Microsoft! :D

    Is Outlook 2007 or any earleir version still present?
    .
     
  5. Mahendo

    Mahendo Thread Starter

    Joined:
    Aug 1, 2008
    Messages:
    135
    I don't think so. I did a remove programme on all Office 2007 but shy away from regedit as I am not an expert and don't want to delete something that I need. I am sorry for the long replay last time.
     
  6. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791

    Don't apologise for a delay - we all get here when we can. :D You're right to avoid the Registry and the answer may not lie in there anyway. If it does, let MS fish around for it so I suggest using the MSOffice Detect and Repair facility but as I don't have 2010 (or 2007 for that matter), I don't know if it still exists. If it is there, it will show up in the installation CD if it thinks you want an alternative to reinstalling.
     
  7. Mahendo

    Mahendo Thread Starter

    Joined:
    Aug 1, 2008
    Messages:
    135
    MS Office 2010 doesn't have a detect and repair. I checked in the Office Tools and there is nothing. Presumably they believe there is no need for it any more! The Office 2010 is a beta product which you can download from their site. I am enjoying it, but no Outlook. I have tried deleting it and downloading again to no avail. I tried MS customer support, three times and am still waiting for a response. What a shower.
     
  8. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791

    Compromise position - use Office 2010 without Outlook and Mozilla Thunderbird as your default e-mail handler. :D
     
  9. Mahendo

    Mahendo Thread Starter

    Joined:
    Aug 1, 2008
    Messages:
    135
    Thank you Saga Lout for your patience and advice. Good advice which I will willingly take. I was beginning to get a little unruly myself!
    Thank you for your help.
     
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