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Solved: Outlook 2011 Connection Issue with Exchange Server 2010

Discussion in 'Business Applications' started by EMozartKV313, Dec 21, 2011.

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  1. EMozartKV313

    EMozartKV313 Thread Starter

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    Jul 9, 2004
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    I am receiving errors when trying to add a Microsoft Exchange account to Outlook 2011 for Mac. I am running Microsoft Exchange Server 2010. The HUB\CAS servers for the EWS both have the Basic Authentication enabled. Below are the steps I have completed:

    Setting up Exchange Email Account with Autodiscover

    After setting it up with autodiscover I receive the below error message:
    [​IMG]

    I made sure that my user name and password were correct 4 different times and kept receiving this message.

    Below is an image of the advanced properties of the exchange account in Outlook 2011. The Microsoft Exchange Server and Active Directory Server prefix are both the same (https://domain.org) and the Microsoft Exchange directory path ends with .asmx
    [​IMG]

    At one point, Outlook 2011 connected to the Exchange Server 2010 and downloaded my entire email box. It was syncing and said Connected to "Exchange Name", while the Mac was connected to the wireless network inside the building. Of course, the email is not going to work outside the building on a different wireless connection, unless there was a VPN connection.

    Why is Outlook 2011 for Mac cutting in and out of the exchange server? Any ideas?
     
  2. Rockn

    Rockn

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  3. EMozartKV313

    EMozartKV313 Thread Starter

    Joined:
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    I have not tried the Exchange connectivity analyzer yet. Yes, I am able to navigate to OWA. All my Mac users in my building have to use OWA, because the Outlook client isn't working. Last night, I took my MacBook home to try and see if maybe Outlook would work. I changed the Microsoft Exchange Server settings to the owa address instead of the physical address of the Exchange server, in the advanced settings in Outlook. After this change, the connection was still in and out giving me the same error messages as above. I'm going to try the testing link right now.
     
  4. EMozartKV313

    EMozartKV313 Thread Starter

    Joined:
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    Ok, I must have blonde roots...because I neglected to put the domain name before my user name in the email settings. I tested this change on the internal network and externally and this solved my issue. The advanced configurations I used was the owa in the Exchange Server settings and the owa info in the Active Directory settings.
     
  5. Rockn

    Rockn

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    We all have them. Even us that are losing our hair....:O
     
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