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Solved: Outlook 7 currupt?

Discussion in 'Web & Email' started by australia, Apr 21, 2010.

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  1. australia

    australia Thread Starter

    Jan 29, 2010
    I am using Windows XP & have Office Word 2007.(this Word has been installed for nearly 2 years with no problems ).In Outlook, I have a major problem that will not let me move/print/send/delete anything in Outlook that has been in the computer before 25-1-2010. All the emails that I thought were deleted prior to that, did not delete. I have sent/inbox/deleted email clogging up my computer.This is the message I get

    The file C:\Documents and settings\Elizabeth\local settings\application data\microsoft\outlook\outlook.PST are in use and cannot be accessed. Close any application using this file and then try again.

    I now have a Gmail address too, mainly for storage space. I do not want to uninstall Outlook as I have folders/photos/contacts and so on I really need. I can open them still but cannot export or send them. I know there is SCANPST.EXE but I could not get it to work. This is probably a unusual problem and I do think it is all connected back to what has overloaded Outlook. I hope someone can help me here. Thank you.
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