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Solved: Outlook contacts

Discussion in 'Web & Email' started by hhallmark, Jan 13, 2006.

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  1. hhallmark

    hhallmark Thread Starter

    Joined:
    Jan 13, 2006
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    Using Outlook 2002. I purchased a new computer so I copied my Outlook files into the new computer. My saved emails and my contacts all show up fine. However, when I type a new email to send, it does not find the contact list when I click on the “TO” button. Does anyone know what I need to do to access my contacts from the NEW MAIL MESSAGE screen? Thank you.
     
  2. WendyM

    WendyM Retired Trusted Advisor

    Joined:
    Jun 27, 2003
    Messages:
    4,042
    From your tree of folders, right-click the "Contacts" folder and choose "Properties". Go to the "Outlook Address Book" tab and check the box for "show this folder as an email Address Book." Hope that helps!
     
  3. hhallmark

    hhallmark Thread Starter

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    Jan 13, 2006
    Messages:
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    Thanks Wendy. I actually tried that but it didn't work. I did this once before, but I don't remember what setting I changed to make it work! I'll keep at it till I figure it out!!
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,146
    Hi hhallmark

    Do you have more than one Contact list?
    When clicking the To... button,
    click the drop down arrow for: Show names from the:
    and select another Contacts folder.

    If you find this is the case, you can make the selection permanent by opening the Address Book
    Tools > Options
    Click the drop down arrow for: Show this address list first
    and make the change there.
    Apply, OK to save and close.

    Let us know if that works for you or not.
     
  5. hhallmark

    hhallmark Thread Starter

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    Jan 13, 2006
    Messages:
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    To EA Fiedler:
    Thank you so much! Your suggestion worked. I have printed your reply for future reference!
    Best regards,
    Helma Hallmark
     
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