Solved: Outlook Express 6 can't delete emails

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Brian W.

Thread Starter
Joined
Dec 13, 2002
Messages
66
Windows XP- Outlook Express 6 version- Incoming messages- can only delete some of them. About four of ten I can't delete no matter what I try. Appeciate any help.

Brian W.
 

Brian W.

Thread Starter
Joined
Dec 13, 2002
Messages
66
I don't know about an error. I just am unable to remove some of the daily emails I receive when I hi-lite the message and try to delete it. I can delete about six out of ten on average.
 

throoper

Trusted Advisor (deceased)
Joined
Jan 20, 2007
Messages
5,176
Hi Brian W.,
A friend had that problem and deleted the Inbox.dbx file. That seemed to take care of it.
If you don't know how to do it, just ask and I'll post instructions.
T.
 

DoubleHelix

Banned
Joined
Dec 9, 2004
Messages
24,388
If you do that, you'll lose everything in your Inbox, so save any messages you want first.
 

Brian W.

Thread Starter
Joined
Dec 13, 2002
Messages
66
Thanks throoper. I would appreciate your info to delete the Inbox .dbx file.

and DoubleHelix, thanks for the tip to save the messages I want to keep.

Brian W.
 

throoper

Trusted Advisor (deceased)
Joined
Jan 20, 2007
Messages
5,176
DoubleHelix said:
If you do that, you'll lose everything in your Inbox, so save any messages you want first.
Thanks DoubleHelix. I should have included that in my post.
Okay Brian W. Here are the instructions for getting to the message store folder.
This is pretty simple to do. Just follow the steps below. If you have any problems or don't understand something, please ask.

Open OE and save or move any messages you want in the Inbox.
Click on Tools>Options>Maintenance tab>Store Folder.
On the Store Location box, highlight the address by pressing the Tab key on your keyboard.
Press Control+C (both at the same time) to copy the address to the clipboard.
Click Cancel on all boxes and close OE.
Click on Start>Run.
Press Control+V (both at the same time) to paste the address into the command line and click OK.
The store folder containing all the DBX files should open.
Find the one named Inbox and delete it. When you next open OE a new Inbox will be created and hopefully that will solve the problem.

T.(y)
 

Brian W.

Thread Starter
Joined
Dec 13, 2002
Messages
66
Thanks Throoper,
Worked like a charm. (at least inbox now empty.) When I get a bunch of new ones, hopefully I will be able to delete those I select.
 
Joined
Oct 19, 2007
Messages
2
OMGoodness, sure did work like a charm! Thanks so much Throoper! I also deleted the Deleted.dbx. OMGosh, I may have some hair left after all! Not pulling it all out thanks to you!(y) :) :D (y)
 

bearone2

Banned
Joined
Jun 4, 2004
Messages
5,809
throoper said:
Thanks DoubleHelix. I should have included that in my post.
Okay Brian W. Here are the instructions for getting to the message store folder.
This is pretty simple to do. Just follow the steps below. If you have any problems or don't understand something, please ask.

Open OE and save or move any messages you want in the Inbox.
Click on Tools>Options>Maintenance tab>Store Folder.
On the Store Location box, highlight the address by pressing the Tab key on your keyboard.
Press Control+C (both at the same time) to copy the address to the clipboard.
Click Cancel on all boxes and close OE.
Click on Start>Run.
Press Control+V (both at the same time) to paste the address into the command line and click OK.
The store folder containing all the DBX files should open.
Find the one named Inbox and delete it. When you next open OE a new Inbox will be created and hopefully that will solve the problem.

T.(y)
i'm familiar with computers and this gave me a headache.

i use "search" dbx and it gives a path into local settings.

i "show hidden files" and in local settings/path/outlook express, rt click delete the inbox.dbx
 
Joined
Oct 19, 2007
Messages
2
Hahahah! Either way ya' need to do it, getting rid of that corrupted inbox did the trick! That thing effected a lot! There's a noticable difference in OE's speed at loading and processing overall now! Ha- my speed's effected to...since it was 1:30 in the morning when I got this kink fixed! I'll be dragging today, but it was worth it! Thanks again!
 

bearone2

Banned
Joined
Jun 4, 2004
Messages
5,809
only if you have a problem.

i read/forward/delete and as a maint item, have the deleted items purged on closing oe.
 
Joined
Nov 8, 2007
Messages
1
throoper said:
Thanks DoubleHelix. I should have included that in my post.
Okay Brian W. Here are the instructions for getting to the message store folder.
This is pretty simple to do. Just follow the steps below. If you have any problems or don't understand something, please ask.

Open OE and save or move any messages you want in the Inbox.
Click on Tools>Options>Maintenance tab>Store Folder.
On the Store Location box, highlight the address by pressing the Tab key on your keyboard.
Press Control+C (both at the same time) to copy the address to the clipboard.
Click Cancel on all boxes and close OE.
Click on Start>Run.
Press Control+V (both at the same time) to paste the address into the command line and click OK.
The store folder containing all the DBX files should open.
Find the one named Inbox and delete it. When you next open OE a new Inbox will be created and hopefully that will solve the problem.

T.(y)
I have been going crazy trying to figure out my problem till I found this forum. Great info it worked great, I can now delete messages the normal way again. THANK YOU VERY MUCH FOR THE GREAT INFO !!!!!!!!!!!!!!!!!(y) (y) (y) :) :) :)
Jerry
 
Joined
Jun 2, 2008
Messages
2
Bummer... Didn't work for me.... I can't delete any files from the inbox tho. I can move'm but not delete them... 2:55am and gonna give it one more try tonite....
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top