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Solved: Outlook Express 6 can't delete emails

Discussion in 'Web & Email' started by Brian W., Apr 4, 2007.

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  1. Brian W.

    Brian W. Thread Starter

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    Windows XP- Outlook Express 6 version- Incoming messages- can only delete some of them. About four of ten I can't delete no matter what I try. Appeciate any help.

    Brian W.
     
  2. DoubleHelix

    DoubleHelix Banned

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    And the erorr is.......?
     
  3. Brian W.

    Brian W. Thread Starter

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    I don't know about an error. I just am unable to remove some of the daily emails I receive when I hi-lite the message and try to delete it. I can delete about six out of ten on average.
     
  4. throoper

    throoper Trusted Advisor

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    Hi Brian W.,
    A friend had that problem and deleted the Inbox.dbx file. That seemed to take care of it.
    If you don't know how to do it, just ask and I'll post instructions.
    T.
     
  5. DoubleHelix

    DoubleHelix Banned

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    If you do that, you'll lose everything in your Inbox, so save any messages you want first.
     
  6. Brian W.

    Brian W. Thread Starter

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    Thanks throoper. I would appreciate your info to delete the Inbox .dbx file.

    and DoubleHelix, thanks for the tip to save the messages I want to keep.

    Brian W.
     
  7. throoper

    throoper Trusted Advisor

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    Thanks DoubleHelix. I should have included that in my post.
    Okay Brian W. Here are the instructions for getting to the message store folder.
    This is pretty simple to do. Just follow the steps below. If you have any problems or don't understand something, please ask.

    Open OE and save or move any messages you want in the Inbox.
    Click on Tools>Options>Maintenance tab>Store Folder.
    On the Store Location box, highlight the address by pressing the Tab key on your keyboard.
    Press Control+C (both at the same time) to copy the address to the clipboard.
    Click Cancel on all boxes and close OE.
    Click on Start>Run.
    Press Control+V (both at the same time) to paste the address into the command line and click OK.
    The store folder containing all the DBX files should open.
    Find the one named Inbox and delete it. When you next open OE a new Inbox will be created and hopefully that will solve the problem.

    T.(y)
     
  8. Brian W.

    Brian W. Thread Starter

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    Thanks Throoper,
    Worked like a charm. (at least inbox now empty.) When I get a bunch of new ones, hopefully I will be able to delete those I select.
     
  9. coffeequeen

    coffeequeen

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    OMGoodness, sure did work like a charm! Thanks so much Throoper! I also deleted the Deleted.dbx. OMGosh, I may have some hair left after all! Not pulling it all out thanks to you!(y) :) :D (y)
     
  10. bearone2

    bearone2 Banned

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    i'm familiar with computers and this gave me a headache.

    i use "search" dbx and it gives a path into local settings.

    i "show hidden files" and in local settings/path/outlook express, rt click delete the inbox.dbx
     
  11. coffeequeen

    coffeequeen

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    Hahahah! Either way ya' need to do it, getting rid of that corrupted inbox did the trick! That thing effected a lot! There's a noticable difference in OE's speed at loading and processing overall now! Ha- my speed's effected to...since it was 1:30 in the morning when I got this kink fixed! I'll be dragging today, but it was worth it! Thanks again!
     
  12. bearone2

    bearone2 Banned

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    only if you have a problem.

    i read/forward/delete and as a maint item, have the deleted items purged on closing oe.
     
  13. CorvetteJerry

    CorvetteJerry

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    I have been going crazy trying to figure out my problem till I found this forum. Great info it worked great, I can now delete messages the normal way again. THANK YOU VERY MUCH FOR THE GREAT INFO !!!!!!!!!!!!!!!!!(y) (y) (y) :) :) :)
    Jerry
     
  14. soaringseagull

    soaringseagull

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    Thanks, Throoper.

    I can now delete again. Next time I wont let the inbox accumulate 3000+ messages.
     
  15. afishinado

    afishinado

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    Bummer... Didn't work for me.... I can't delete any files from the inbox tho. I can move'm but not delete them... 2:55am and gonna give it one more try tonite....
     
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