1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

[SOLVED] Outlook Express 6 - Deleting an Identity

Discussion in 'All Other Software' started by stay1234, Jan 9, 2003.

Thread Status:
Not open for further replies.
  1. stay1234

    stay1234 Thread Starter

    Joined:
    Oct 26, 2002
    Messages:
    27
    I need help with deleting an identity in Outlook Express 6. The identity that I am trying to delete is an old one used previously by my son.

    I went into AT&T Administer Email Accounts (AT&T Broadband is our internet server) and deleted this old account. Now when I login to Outlook Express I get a popup screen requesting that I enter the password for this old account. I cannot enter the password because my son does not remember it . . . if I click on cancel I get the following error message:

    There was a problem logging onto you mail server . . . Your password was rejected for Account XXXXXX. Server "mail.attbi.com", Protocol POP3; server response, ERR account is inactive.

    When in Outlook Express, I have gone into File > Manage Identities and tried to remove his old identity but it will not let you remove it without a password . . . like I said earlier "he doesn't remember his old password".

    Any help to resolve this problem will be greatly appreciated . . . these constant error messages are annoying.

    Thanks!
     
  2. Deke40

    Deke40

    Joined:
    Jun 27, 2002
    Messages:
    6,095
  3. stay1234

    stay1234 Thread Starter

    Joined:
    Oct 26, 2002
    Messages:
    27
    Thanks Deke . . . the identity is now gone . . . your the greatest!!!
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/112298

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice