[SOLVED] Outlook Express 6 - Deleting an Identity

[stay1234]

I need help with deleting an identity in Outlook Express 6. The identity that I am trying to delete is an old one used previously by my son.

I went into AT&T Administer Email Accounts (AT&T Broadband is our internet server) and deleted this old account. Now when I login to Outlook Express I get a popup screen requesting that I enter the password for this old account. I cannot enter the password because my son does not remember it . . . if I click on cancel I get the following error message:

There was a problem logging onto you mail server . . . Your password was rejected for Account XXXXXX. Server "mail.attbi.com", Protocol POP3; server response, ERR account is inactive.

When in Outlook Express, I have gone into File > Manage Identities and tried to remove his old identity but it will not let you remove it without a password . . . like I said earlier "he doesn't remember his old password".

Any help to resolve this problem will be greatly appreciated . . . these constant error messages are annoying.

Thanks!

 

[Deke40]

See if this will help. It is for OE5 but should work for OE6.

http://www.diskovod.ru/tips/eng/tip346.htm

 

[stay1234]

Thanks Deke . . . the identity is now gone . . . your the greatest!!!