1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: outlook express closing

Discussion in 'Windows XP' started by tamilynn63, Jun 22, 2006.

Thread Status:
Not open for further replies.
  1. tamilynn63

    tamilynn63 Thread Starter

    Jul 22, 2004
    Having some real problems. I willl start with the most important one. Outlet Express. I open it and it cl;oses on its own before a message can even be selected. Just started doing this this morning. I rebooted and no change. :mad:

    I tried a few other programs and they are fine so it appears to be just OE
  2. ozrom1e


    May 15, 2006
    Well I know there is no error message but some system stat's would be good along with the version of outlook express. Also becasue it is Outlook Express doing this I would like you to do a HijackThis

    To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/html/downloads.html
    Save the file to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HijackThis.
    Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialog box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
    Open a TechSupportGuy forum Reply window for this thread, to have ready to paste the Hijackthis log into. Click once to place the typing cursor in the reply window.
    At the top of your TSG/browser window, hit Edit then Paste
    You should see your copied Hijackthis log appear in the reply space....then, submit the reply
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
  3. tamilynn63

    tamilynn63 Thread Starter

    Jul 22, 2004
    Thanks, I actually remembered I installed a program yesterday that updated my OE and I just uninstalled it. Thast was the problem.
    I have not posted a hijack log before. Would you mind looking at it anyhow and see if you see obvious problems? I am having other issues that I have posted l this morning after this post. title is "windows aggrivation." I will post my log there and mark this one as fixed.

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/477474

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice