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Solved: outlook express , disconnects from internet

Discussion in 'Web & Email' started by timothye, Nov 13, 2005.

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  1. timothye

    timothye Thread Starter

    Joined:
    Nov 19, 2004
    Messages:
    743
    HI ,
    ´my mom has a new machine , everything is configured correctly ..
    the net works just fine . but when she opens outlook express and it starts to check for the latest mail ,and there is a mail as soon as outlllok express starts to receive the mail she is disconnected from the net .. happens everytime ..
    i send a mail from my account ( hotmail ) on her machine to her email ( outlook express then we check , she cannot receive mails but she can send .. very weird , i have tripple checked her pop 3 account settings and everything looks good . HJT turned up nothing , many full system scans ect.. machine is brand new and CLEAN .... any ideas ..
    cheers . T
     
  2. Topazz

    Topazz

    Joined:
    Sep 16, 2000
    Messages:
    566
    Is there a tick in Tools > Options > Connections > "Hang up after sending and receiving"?

    Remove it if there is.
     
  3. timothye

    timothye Thread Starter

    Joined:
    Nov 19, 2004
    Messages:
    743
    yes m8 .. it worked like a charm .. i checked the settings yesterday the 13th Nov .. go ít fixed then .... and it was exactly what you responded with ..
    cheers for that...
    T..

    :D
     
  4. Topazz

    Topazz

    Joined:
    Sep 16, 2000
    Messages:
    566
    Excellent! Glad to hear it worked and thanks for letting us know. :)
     
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