Solved: Outlook Express no mail with Norton

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Rex47

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Jun 26, 2005
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Outlook express will not download new mail while the Norton internet security is enabled. This problem just started as mail was downloaded until recently with Norton enabled. Any suggestions will be appreciated.
 
Joined
Jul 10, 2004
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Try the instructions in this knowledge base article from the Symantec website:
http://service1.symantec.com/SUPPOR...iSpyware Edition&src=sg&pcode=nis&svy=&csm=no
This is assuming you are using Norton Internet Security 2005. If you are using an older version or a different suite then go here:
http://www.symantec.com/techsupp/consumer.html
Choose your product and search for outlook or email. The support docs on their website are not 100% foolproof but provide good preliminary steps and may solve it completely. Hope this helps.
 

Rex47

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Jun 26, 2005
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7
James, Your solution solved my problem. Thanks so much for your help. People like you who help others make the world a better place. Tom
 
Joined
Jul 10, 2004
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124
No problem mate. This forum has helped me off a lot of sticky wickets. Glad i could give something back for a change. Take it easy. James.
 
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