1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Outlook Express opens new msg window...

Discussion in 'Windows XP' started by Jack Goa, Jan 2, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. Jack Goa

    Jack Goa Thread Starter

    Joined:
    Mar 26, 2005
    Messages:
    360
    Hi, I have posted before about this but under the heading Virus/spyware.
    My Outlook Express keeps opening a new message window all by itself. I can't figure out what is causing it to open. I'm not busy with anything when it does, it just opens by itself.
    I have done spyware scans and anti-virus scans till it came out my ears.
    One of the moderators here have helped me with an HiJack This log and cleaned all the baddies out. It still happens though.
    Anyone with any suggestions??
    Thanx
     
  2. Dan O

    Dan O

    Joined:
    Feb 13, 1999
    Messages:
    8,974
    What e-mail message is being opened?

    i.e., the first e-mail listed, or from one particular person?
     
  3. Jack Goa

    Jack Goa Thread Starter

    Joined:
    Mar 26, 2005
    Messages:
    360
    No it's a new one.
    It's only got the address [email protected] written in there.
    I have emailed them and they claim they know nothing about any spyware that does that.
     
  4. Jack Goa

    Jack Goa Thread Starter

    Joined:
    Mar 26, 2005
    Messages:
    360
    ..also noticed that I can't copy text out of Express anymore, it won't let me even highlight it.
     
  5. vtel57

    vtel57

    Joined:
    Jul 12, 2004
    Messages:
    805
    Some of the crap that you had on your system probably corrupted OE in some way. Unless you want to hunt down Registry entries and correct them manually, I'd try a "repair" of OE first. Back up your identities and any important emails then follow THESE instructions for repairing IE/OE from Microsoft.

    Let us know what happens...

    Luck!

    ~Eric
     
  6. Jack Goa

    Jack Goa Thread Starter

    Joined:
    Mar 26, 2005
    Messages:
    360
    Ah.... I've done that!
    Couldn't boot back into XP, got all kinds of errors, something about Graphic User Interface not being able to boot.
    I then did a boot to last known good config...
    I would be glad if you could help me with those registry entries you are talking about about...
     
  7. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Hi Jack. I am still looking into this problem for you. If you want to proceed with Eric's suggestion, definitely go ahead.
     
  8. Jack Goa

    Jack Goa Thread Starter

    Joined:
    Mar 26, 2005
    Messages:
    360
    HI CheeseBall thanx for getting on board here again.
    I have done what Eric suggests before Newq Years already... see my reply just after his..
     
  9. vtel57

    vtel57

    Joined:
    Jul 12, 2004
    Messages:
    805
    Hey again, Jack... I wish I could tell you all of the possible Registry keys that this stuff may have affected. Sadly, that's beyond me, buddy. Stick around and let's see what Cheeseball81 comes up with in his research. I'll keep an eye on this thread too. If I think of anything, I'll let you know.

    ~Eric
     
  10. Jack Goa

    Jack Goa Thread Starter

    Joined:
    Mar 26, 2005
    Messages:
    360
  11. vtel57

    vtel57

    Joined:
    Jul 12, 2004
    Messages:
    805
    She? She who? You or Cheeseball? You mean Cheeseball is a girly-type person? Oh MY! I'm red-faced now, huh? One should never assume. [​IMG] Sorry, Cheese!
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    LOL, yes I am a she. ;)
     
  13. vtel57

    vtel57

    Joined:
    Jul 12, 2004
    Messages:
    805
    It was difficult to tell from your avatar. [​IMG]
     
  14. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,146
    Hi Jack Goa

    Have you checked in Outlook Express for a Rule that may be creating this new message?
    Tools > Message Rules > Mail
    Look for a Rule that has [email protected] in it.
    Let us know what you find there.

    If nothing is showing for Message Rules, try creating a new Identity in Outlook Express to see if the problem persists.

    Create a new Identity:
    File > Identities > Add New Identity
    Name the Identity
    Click Yes when asked if you want to switch to the new Identity.
    Cancel out of Importing or Upgrading if the option is given.
    Recreate your E-mail account.

    Let us know if that makes a difference.

    If not, can you see any type of pattern with the new message being created?
    Is Outlook Express the only program running?
    If not, what other programs are normally running when this occurs?
     
  15. Jack Goa

    Jack Goa Thread Starter

    Joined:
    Mar 26, 2005
    Messages:
    360
    Hi, thanx for jumping in on this. I have checked for a rule, nothing there.
    I will create a new identity, even though I cannot see how that could be affecting it, I only have one identity. The main default one.
    Even though I have more than one email account.
    Outlook Express is not even open sometimes when it happens.
    For instance I can leave my pc running and when I get home there will be like 4 or 5 of them open at a time.
    One pattern I have noticed is that it always opens two after each other.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/430266

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice