Solved: Outlook Express problem

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bellisimo

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Dec 17, 2009
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I would like some advice regarding a problem I'm having with Outlook Express. I'm trying to help my sister who lives in another city so I have to do this over the phone.

Her Outlook Express folder list and Contacts list are not showing. I've walked her through the process of clicking on View at the top of the Outlook Express Interface and setting the Layout items so that her Contacts and Folder list should be on the screen, but they are not. I've tried everything I can think of to rectify the situation and I've run out of options.

The way it is without her folders list she cannot access her deleted folder and her sent folder and cannot delete anything from those folders.

Is there anything else I can do to bring up those her contacts list and her folders list?

Thank you.
 

bellisimo

Thread Starter
Joined
Dec 17, 2009
Messages
254
Thank you How'dIdoThat,

Unfortunately, that didn't work. It was for Outlook Express 4 so maybe it no longer applies to later versions. Thanks though, for trying. I think I'll try a system restore and see if that can solve it.
 

bellisimo

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Joined
Dec 17, 2009
Messages
254
Thank you very much. I walked her through a system restore and it solved the problem.

I appreciate the time you put into this. Thanks again.
 
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