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Solved: Outlook Express "uninstalled" itself after MS update

Discussion in 'Web & Email' started by NW Guy, Oct 5, 2008.

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  1. NW Guy

    NW Guy Thread Starter

    Joined:
    Oct 4, 2008
    Messages:
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    I'm using Win XP Home and subscribe to Microsoft's automatic updates and kind of trust Bill's kids not to corrupt anything in the process.

    So the other day after an update session (Service Pact 3 maybe? ) When I restarted the computer OE was totally unavailable, desktop icon gone, couldn't find in "Programs". So I am wondering what happened. I did run a "find" for .dbx files and all the OE file catagories I had before came up as still existing but I can't access them without the main program, at least with my limited knowledge.

    Should I try to reinstall OE 6? And where do I find it? Or what. I have had this computer for 4 or 5 years and lots of mail is stored in the OE files. I have a secondary question, if I ever do recover my old OE can I transfer some of the files to Word or some other program that I want to archive instead of burdening OE with them.

    I have accessed my current e-mails thru my ISP since the disappearnce of OE but would sure like to have the other archive files available again.

    Any help is welcome, thanks

    Dick
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Hi NW Guy


    Welcome to Tech Support Guy Forums!

    Open the Run box, press the Windows Logo key and R.
    Or use, Start > Run

    Key in exactly:
    "C:\Program Files\Outlook Express\msimn.exe"
    Click: OK

    Outlook Express should start.


    To restore the shortcut for Outlook Express:
    Control Panel > Add/Remove Programs > Add/Remove Window Components (Left side of the Control Panel)
    In the Add/Remove Window Components window, scroll down to Outlook Express.
    If Outlook Express is checked, uncheck it.
    Click Next then click Finish

    Click the Add/Remove Window Components again, this time, place a check mark for Outlook Express.
    Click Next then click Finish

    A shortcut should now be on the Start menu, it will probably be at the end of the Start menu. From that shortcut, you can send it to the Desktop as a shortcut and drag the second shortcut to the Quick Launch bar, if desired.


    Let us know if that works for you or not.
     
  3. NW Guy

    NW Guy Thread Starter

    Joined:
    Oct 4, 2008
    Messages:
    3
    OK, I followed those instructions to the T and OE came right back. Wondered if that is a common result of updating MS patches etc.......or did I do something else wrong.
    Thanks again
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Thanks for posting back and letting us know your results. :)


    Yes, as I understand it, each time you download an Office Update, this may occur. :(

    At least you know why and how to retrieve the shortcuts.

    Scroll to topic #13:
    http://www.oehelp.com/OETips.aspx#13
     
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