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Solved: Outlook web access

Discussion in 'Web & Email' started by MN_N8VTech, Apr 3, 2008.

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  1. MN_N8VTech

    MN_N8VTech Thread Starter

    Joined:
    Jun 6, 2001
    Messages:
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    Im not sure if this is in the right forum but I didnt see one for server OS's.
    My problem is, on a server 2003 machine w/exchange 2003 there are about 3-5 people who use OWA. One user went on vacation for a week and now shes back and she cant log into OWA, "You could not be logged on to Outlook Web Access. Make sure your domain\user name and password are correct, and then try again."
    I assure you, they are. Ive evn reset her password on the server and tried to no avail. I even created a test account and couldnt log in with that either. Im pretty sure the first question will be was the account disabled, it wasnt. I even disabled then re-enabled it just in case, same results. I also used to be able to log in with the admin account to OWA (although havent for quite some time) and cant get in with that either. Any advice/suggestions would be appreciated.
     
  2. MN_N8VTech

    MN_N8VTech Thread Starter

    Joined:
    Jun 6, 2001
    Messages:
    697
    Ok, I solved this myself but I thought I would post what I found in case someone else runs into the same issue.
    I didnt set this server up initially but I assume its the same on any exchange server. The persons email username (email address) was one thing but to log into OWA she had to use her server logon name. For instance, her email username would similar to "user.name" but to log in she used "usern" and that went to her email inbox. That was news to me.
     
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