Solved: outlook wiped out

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ronnie27

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Nov 2, 2007
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I downloaded ADOBE ELEMENTS free 30 day trial from the adobr site. when i installed i got a message saying i had a dll file missing. i went on the net got the file and when i downloaded it, i think it altered something in my registry. bottom line is that it wiped out everything i had on outlook 2000. i.e. ccntact list, my actual address and all mail i have recieved and saved for four years. i looked for a pst file, but this did not help. the infomation i stored like an idiot on outlook has just vanished.
question ? is there any way i can retrieve the information from my pc?
many thanks in advance for your help
ronnie
 

etaf

Wayne
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have you searched across all the hard drive for a .pst file
are you showing system hidden files
 

ronnie27

Thread Starter
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Nov 2, 2007
Messages
3
etaf said:
have you searched across all the hard drive for a .pst file
are you showing system hidden files
thanks. i have found 2 pst files and tried to open them using outlook, but to no avail. about the hidden system files i anm unclear. i have also tried restore system. again to no avail
 

etaf

Wayne
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65,484
what are the names of the files
archive and outlook ???

how have you tried to open ?
 

ronnie27

Thread Starter
Joined
Nov 2, 2007
Messages
3
Believe It Or Not Someone Said Simply Go To System Tools And Do A Restore.
Problem Solved. Thanks !!
 

etaf

Wayne
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Messages
65,484
Thanks for taking the time to reply - its very useful to see what the actual fix was for those helping and others searching the forum

(y)
Would you now mark this thread solved - which you have the power to do from your first post.
goto
Thread tools>
Tick - Mark Solved

Thanks (y)
 
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