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Solved: outlook wiped out

Discussion in 'All Other Software' started by ronnie27, Nov 2, 2007.

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  1. ronnie27

    ronnie27 Thread Starter

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    I downloaded ADOBE ELEMENTS free 30 day trial from the adobr site. when i installed i got a message saying i had a dll file missing. i went on the net got the file and when i downloaded it, i think it altered something in my registry. bottom line is that it wiped out everything i had on outlook 2000. i.e. ccntact list, my actual address and all mail i have recieved and saved for four years. i looked for a pst file, but this did not help. the infomation i stored like an idiot on outlook has just vanished.
    question ? is there any way i can retrieve the information from my pc?
    many thanks in advance for your help
    ronnie
     
  2. etaf

    etaf Moderator

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    have you searched across all the hard drive for a .pst file
    are you showing system hidden files
     
  3. ronnie27

    ronnie27 Thread Starter

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    thanks. i have found 2 pst files and tried to open them using outlook, but to no avail. about the hidden system files i anm unclear. i have also tried restore system. again to no avail
     
  4. etaf

    etaf Moderator

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    what are the names of the files
    archive and outlook ???

    how have you tried to open ?
     
  5. ronnie27

    ronnie27 Thread Starter

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    Believe It Or Not Someone Said Simply Go To System Tools And Do A Restore.
    Problem Solved. Thanks !!
     
  6. etaf

    etaf Moderator

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    Thanks for taking the time to reply - its very useful to see what the actual fix was for those helping and others searching the forum

    (y)
    Would you now mark this thread solved - which you have the power to do from your first post.
    goto
    Thread tools>
    Tick - Mark Solved

    Thanks (y)
     
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