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Solved: Paint Shop Pro 7 unable to display PNGs with alpha channel transparency in Wi

Discussion in 'Digital Photography & Imaging' started by Akril, Sep 5, 2013.

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  1. Akril

    Akril Thread Starter

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    Hello,

    I've been using JASC's Paint Shop Pro 7 (version 7.00) and Animation Shop 3 (version 3.00) for years, and I just recently got an HP Pavillion dm4 laptop with Windows 7 (64 bit) installed on it. Both programs run fine in Windows 7, except for one noticeable problem: they don't display PNGs with alpha channel transparency properly.

    If I create an image with a transparent background in either program and save it as a PNG (either by exporting it as a PNG or just saving it as one), the image always winds up with an opaque background. This isn't just a problem with the images' appearance, either -- if I open a PNG in PSP7, re-save it, then open it in another graphics program, it will be completely opaque, while the original image will appear transparent. I also encounter the same problem with PNGs I haven't created.

    I've tried changing the compatibility mode of the programs, searching for updates, and posting for help on a forum specializing in Paint Shop Pro/Animation Shop help. So far, nothing has helped.

    Any idea what's going on here?
     
  2. Noyb

    Noyb Trusted Advisor

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    Not all viewers show the transparency the same ... Many depend on a background color (opaque) to show the transparent area
    What Viewers are not showing the transparency ???
    I'd Trust Irfanview
     

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  3. Akril

    Akril Thread Starter

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    I tried opening a PNG with alpha channel transparency in Irfanview, and it does display correctly. It seems like every graphics program I have displays PNGs properly except Paint Shop Pro 7 and Animation Shop 3, the two programs which I work with the most.
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Paint Shop Pro 7 is a very OLD program and "PNG" format is one of the newer formats.
    I do NOT remember when Paint Shop had png support added to it.
    That may be your problem.
     
  5. Noyb

    Noyb Trusted Advisor

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    Do I see that PSP 9 or 12 is a Free Download ???
    You might want to upgrade .... But I'd suggest doing it right and get Adobe Elements 11
    Elements has ~~99.9% of the image editing tools found in Photoshop for about 10% of the price
     
  6. Akril

    Akril Thread Starter

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    I just got a reply from the other forum I was posting on. It turns out that all I needed to do to solve this problem was to download a patch for PSP7 (which I'd already tried, but the patch I downloaded apparently wasn't compatible with Windows 7 -- this new one was). Both Paint Shop Pro 7 and Animation Shop 3 are handling PNGs without any problems now.

    Still, thank you both for your suggestions. Perhaps I will have to upgrade to PSP9 one of these days.
     
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