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Solved: PC & Laptop infected - Please help?!

Discussion in 'Virus & Other Malware Removal' started by madbird, Oct 8, 2004.

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  1. madbird

    madbird Thread Starter

    Joined:
    Oct 8, 2004
    Messages:
    5
    I already posted my PC HJT log this morning, now I see that my Laptop is infected with the "iwantsearch" search bar too! HJT log file for this is below, could someone please help me get rid of the nasties? Thank you (y)

    Logfile of HijackThis v1.98.2
    Scan saved at 13:15:10, on 08/10/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\system32\slserv.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\Yahoo!\browser\ybrwicon.exe
    C:\Program Files\BT Yahoo! Internet\DialBTYahoo.exe
    C:\WINDOWS\slrundll.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Security\Hijack This\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iwantsearch.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    R3 - URLSearchHook: StartBHO Class - {30192F8D-0958-44E6-B54D-331FD39AC959} - C:\WINDOWS\Downloaded Program Files\rundlg32.dll
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\common\ycomp5_2_3_0.dll
    O2 - BHO: StartBHO Class - {30192F8D-0958-44E6-B54D-331FD39AC959} - C:\WINDOWS\Downloaded Program Files\rundlg32.dll
    O2 - BHO: ctpp Class - {4B021269-DD24-48B2-96B4-DA121E9C0502} - C:\WINDOWS\System32\ctpp7.dll
    O2 - BHO: ctsr Class - {858126B0-3708-4051-AE8E-B48521401CA2} - C:\WINDOWS\System32\ctsr6_2.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: ctadl Class - {AEFCDEC8-EB7D-429F-BC73-4F30D07BFE41} - C:\WINDOWS\System32\ctadl2.dll
    O2 - BHO: psic Class - {B6598677-4B54-42A9-BA67-8B64E3FCD92D} - C:\WINDOWS\System32\psic2_1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: ctap Class - {DB0018A2-F7D9-4B71-9651-640143DF23F9} - C:\WINDOWS\System32\ctap7.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\common\ycomp5_2_3_0.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Search Bar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\Downloaded Program Files\rundlg32.dll
    O4 - HKLM\..\Run: [OemReset] %systemroot%\OPTIONS\OEMRESET.EXE /AUDIT
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [BTopenworld] "c:\program files\bt yahoo! internet\DialBTYahoo.exe" /ReInstallAutoDial
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O14 - IERESET.INF: START_PAGE_URL=http://bt.yahoo.com
    O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/02e8fc8021ea08c9ed05/netzip/RdxIE601.cab
    O16 - DPF: {87D1A6EF-8CBC-458A-84B5-0333562418CD} (ctadlctrl Class) - http://www.clicktracking.info/ctadl1.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://anu.popcap.com/games/popcaploader_v5.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - http://register.btinternet.com/templates/btwebcontrol023.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{37E09F10-3926-47E9-80F0-C27C85F26AB1}: NameServer = 213.120.62.102 213.120.62.99
    O17 - HKLM\System\CS1\Services\Tcpip\..\{37E09F10-3926-47E9-80F0-C27C85F26AB1}: NameServer = 213.120.62.102 213.120.62.99
     
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  3. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,397
    Hi......I think I answered your other post.
    ================================================
    Open a DOS command prompt window (Start->Programs->Accessories) and enter [Or copy/paste] the command:

    cd "%WinDir%\System"
    regsvr32 /u "%WinDir%\rundlg32.dll



    Run hijackthis again and put a checkmark against these entries....double check
    in case you miss anything....
    .....then,close all browser and outlook windows including this one and "fix checked"

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iwantsearch.com
    R3 - URLSearchHook: StartBHO Class - {30192F8D-0958-44E6-B54D-331FD39AC959} - C:\WINDOWS\Downloaded Program Files\rundlg32.dll
    O2 - BHO: StartBHO Class - {30192F8D-0958-44E6-B54D-331FD39AC959} - C:\WINDOWS\Downloaded Program Files\rundlg32.dll
    O2 - BHO: ctpp Class - {4B021269-DD24-48B2-96B4-DA121E9C0502} - C:\WINDOWS\System32\ctpp7.dll
    O2 - BHO: ctsr Class - {858126B0-3708-4051-AE8E-B48521401CA2} - C:\WINDOWS\System32\ctsr6_2.dll
    O2 - BHO: ctadl Class - {AEFCDEC8-EB7D-429F-BC73-4F30D07BFE41} - C:\WINDOWS\System32\ctadl2.dll
    O2 - BHO: psic Class - {B6598677-4B54-42A9-BA67-8B64E3FCD92D} - C:\WINDOWS\System32\psic2_1.dll
    O2 - BHO: ctap Class - {DB0018A2-F7D9-4B71-9651-640143DF23F9} - C:\WINDOWS\System32\ctap7.dll
    O3 - Toolbar: Search Bar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\Downloaded Program Files\rundlg32.dll
    O16 - DPF: {87D1A6EF-8CBC-458A-84B5-0333562418CD} (ctadlctrl Class) - http://www.clicktracking.info/ctadl1.cab


    Go to Start > run, enter cmd

    At the prompt copy/paste the Bolded text:

    del C:\WINDOWS\Downloaded Program Files\rundlg32.dll



    Press enter.
    [Note the space between del and C:]

    ;)
     
  4. madbird

    madbird Thread Starter

    Joined:
    Oct 8, 2004
    Messages:
    5
    Hi Steve,

    Yes your reply to my earlier thread worked fine and problem appears to be solved on that one . . . cheers.

    However, I've failed at the first hurdle with the fix for the laptop!

    Typed in the command you stated and got the error msg:

    ----------------------------
    RegSvr32
    ----------------------------
    LoadLibrary("C:\WINDOWS\rundlg32.dll") failed - The specified module could not be found.
    ----------------------------
    OK
    ----------------------------

    Can I ignore this bit and carry on and do the rest of the fix you stated or did I do something wrong? Your advice would be much appreciated.
    Thanks again.
     
  5. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,397
    My fault......its cos this ones on Win98 :rolleyes:
    Locate the file manually and delete it......you may need safe mode with hidden files showing.

    Reboot into safe mode by following instructions here: http://helpdesk.its.bethel.edu/resnet/Documents/Antivirus/Safemode.html
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"
    ;)
     
  6. madbird

    madbird Thread Starter

    Joined:
    Oct 8, 2004
    Messages:
    5
    Sorry Steve,

    maybe i should have put beginner in my profile instead of intermediate!! :confused:

    I've been rummaging in safe mode but i'm not sure what file i'm looking to delete in the first stage of the fix you stated! Am I looking for C:\Windows\rundlg32.dll or something in the Windows\System or Windows\System32 folder?! Is this a vital stage of the fix or can I do the rest of checking the HJT file anyway? Just worried about deleting the wrong thing !!!

    Thanks again.
     
  7. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,397
    As long as you "Fix" what I listed and then delete the C:\WINDOWS\Downloaded Program Files\rundlg32.dll file in safe mode then you should be good to go.

    ;)
     
  8. madbird

    madbird Thread Starter

    Joined:
    Oct 8, 2004
    Messages:
    5
    Fixed PC & Laptop - no more rogue search bars and 'search from address bar' facility now working fine. :D

    Thank you very much for your help Steve - you're a star ! (y)
     
  9. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,397
    Your very welcome........ill mark this solved.
    ;)
     
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