1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: PCs Dont Connect In Network

Discussion in 'Networking' started by nessyguin, Mar 31, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. nessyguin

    nessyguin Thread Starter

    Joined:
    Oct 19, 2006
    Messages:
    720
    I'm struggling to understand this myself - I have 3 PCs workgrouped , have uninstalled firewalls on all three as I thought that might be the problem and also disabled Windows Firewall on the machines . PC1 (XPPro) is wired to Netgear router and does ICS with no problem . PC2 (XPHome) and PC3(XPPro) are wireless and happily connect to net but while all 3 are members of the workgroup not one computer sees the other , let alone give access to the shared folders that are in place . I know PC2 has remnants of AShampoo AV from some past uninstal which might , I suppose, cause some problem but that's a stretch and either way I can't understand why PCs 1 and 3 at least cant link up .

    Any thought or suggestions are vey welcome .....
     
  2. tomherry2

    tomherry2

    Joined:
    Mar 31, 2008
    Messages:
    21
    type your problem in Google. Every solutions available at Google
     
  3. nessyguin

    nessyguin Thread Starter

    Joined:
    Oct 19, 2006
    Messages:
    720
    Yep , why post on a forum where people know what they are talking about and take the time to consider your specific problem when Google will throw a million random solutions at you , some of which might work !

    Thank you for sharing your wisdom , I am deeply indebted to you :)
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Please supply the following info, exact make and models of the equipment please.

    What country are you located in.
    Name of your ISP (Internet Service Provider).
    Make and exact model of the broadband modem.
    Make and exact model of the router (if a separate unit).
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Make and model of your computer.
    Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.




    Please give an exact description of your problem symptoms, including the exact text of any error messages.

    If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

    If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




    On each computer, I'd also like to see this:

    Hold the Windows key and press R, then type CMD to open a command prompt:

    Type the following commands:

    PING 216.109.112.135

    PING yahoo.com

    NBTSTAT -n

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  5. nessyguin

    nessyguin Thread Starter

    Joined:
    Oct 19, 2006
    Messages:
    720
    Location : Ireland
    ISP : NTL Communications
    Modem : Scientific Atlanta EPC2203
    Router : Netgear WPN824 v.2
    Encryption : WEP
    3 Computers only on network . I havent tried cabling the network .

    PC1
    Fujitsu-Siemens Scaleo P
    XP Pro SP2
    Wired Connection
    IE7 , Opera 9.25

    Microsoft(R) Windows DOS
    (C)Copyright Microsoft Corp 1990-2001.

    F:\DOCUME~1\RAY>ping 216.109.112.135

    Pinging 216.109.112.135 with 32 bytes of data:

    Reply from 216.109.112.135: bytes=32 time=106ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=105ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=107ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=106ms TTL=53

    Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 105ms, Maximum = 107ms, Average = 106ms

    F:\DOCUME~1\RAY>ping yahoo.com

    Pinging yahoo.com [66.94.234.13] with 32 bytes of data:

    Reply from 66.94.234.13: bytes=32 time=182ms TTL=50
    Reply from 66.94.234.13: bytes=32 time=181ms TTL=52
    Reply from 66.94.234.13: bytes=32 time=182ms TTL=51
    Reply from 66.94.234.13: bytes=32 time=182ms TTL=51

    Ping statistics for 66.94.234.13:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 181ms, Maximum = 182ms, Average = 181ms

    F:\DOCUME~1\RAY>nbtstat -n

    Local Area Connection:
    Node IpAddress: [192.168.0.1] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    RAYPC <00> UNIQUE Registered
    NESSYGUIN <00> GROUP Registered
    RAYPC <20> UNIQUE Registered
    NESSYGUIN <1E> GROUP Registered
    NESSYGUIN <1D> UNIQUE Registered
    ..__MSBROWSE__.<01> GROUP Registered

    Local Area Connection 2:
    Node IpAddress: [89.101.80.219] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    RAYPC <00> UNIQUE Registered
    NESSYGUIN <00> GROUP Registered
    RAYPC <20> UNIQUE Registered
    NESSYGUIN <1E> GROUP Registered
    NESSYGUIN <1D> UNIQUE Registered
    ..__MSBROWSE__.<01> GROUP Registered

    F:\DOCUME~1\RAY>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : RayPC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : chello.ie

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : ADMtek AN983 based ethernet adapter
    Physical Address. . . . . . . . . : 00-30-05-66-CD-BB
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.0.1
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :

    Ethernet adapter Local Area Connection 2:

    Connection-specific DNS Suffix . : chello.ie
    Description . . . . . . . . . . . : Scientific-Atlanta WebSTAR 2000 seri
    es Cable Modem
    Physical Address. . . . . . . . . : 00-19-47-A3-01-82
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 89.101.80.219
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 89.101.80.1
    DHCP Server . . . . . . . . . . . : 89.100.220.1
    DNS Servers . . . . . . . . . . . : 89.101.160.5
    89.101.160.4
    Lease Obtained. . . . . . . . . . : 31 March 2008 22:34:23
    Lease Expires . . . . . . . . . . : 03 April 2008 18:04:28


    PC2

    Dell Dimension 3000
    XP Home SP2
    Wireless Connection via Netgear WG111 USB Adapter
    Firefox 2.0.0.13


    Microsoft(R) Windows DOS
    (C)Copyright Microsoft Corp 1990-2001.

    C:\DOCUME~1\JENNY>ping 216.109.112.135

    Pinging 216.109.112.135 with 32 bytes of data:

    Reply from 216.109.112.135: bytes=32 time=1026ms TTL=52
    Reply from 216.109.112.135: bytes=32 time=994ms TTL=52
    Reply from 216.109.112.135: bytes=32 time=321ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=1008ms TTL=52

    Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 321ms, Maximum = 1026ms, Average = 837ms

    C:\DOCUME~1\JENNY>ping yahoo.com

    Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

    Reply from 216.109.112.135: bytes=32 time=107ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=989ms TTL=52
    Reply from 216.109.112.135: bytes=32 time=266ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=974ms TTL=52

    Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 107ms, Maximum = 989ms, Average = 584ms

    C:\DOCUME~1\JENNY>nbtstat -n

    Local Area Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []

    No names in cache

    Wireless Network Connection 3:
    Node IpAddress: [192.168.1.3] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    JENSPC <00> UNIQUE Registered
    JENSPC <20> UNIQUE Registered
    NESSYGUIN <00> GROUP Registered
    NESSYGUIN <1E> GROUP Registered
    NESSYGUIN <1D> UNIQUE Registered
    ..__MSBROWSE__.<01> GROUP Registered

    C:\DOCUME~1\JENNY>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : JensPC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
    on
    Physical Address. . . . . . . . . : 00-13-20-5B-F7-6E

    Ethernet adapter Wireless Network Connection 3:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NETGEAR WG111v3 54Mbps Wireless USB
    2.0 Adapter
    Physical Address. . . . . . . . . : 00-1B-2F-BE-73-90
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : 01 April 2008 09:35:26
    Lease Expires . . . . . . . . . . : 02 April 2008 09:35:26

    PC3

    Custom Build
    XP Pro SP2
    Wireless Connection via Vivanco USB Adapter
    Opera 9.25 , IE7


    Microsoft(R) Windows DOS
    (C)Copyright Microsoft Corp 1990-2001.

    C:\DOCUME~1\KIDS>ping 216.109.112.135

    Pinging 216.109.112.135 with 32 bytes of data:

    Reply from 216.109.112.135: bytes=32 time=112ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=108ms TTL=52
    Reply from 216.109.112.135: bytes=32 time=106ms TTL=52
    Reply from 216.109.112.135: bytes=32 time=109ms TTL=52

    Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 106ms, Maximum = 112ms, Average = 108ms

    C:\DOCUME~1\KIDS>ping yahoo.com

    Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

    Reply from 216.109.112.135: bytes=32 time=107ms TTL=52
    Reply from 216.109.112.135: bytes=32 time=106ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=109ms TTL=53
    Reply from 216.109.112.135: bytes=32 time=107ms TTL=52

    Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 106ms, Maximum = 109ms, Average = 107ms

    C:\DOCUME~1\KIDS>nbtstat -n
    Failed to access NetBT driver -- NetBT may not be loaded

    C:\DOCUME~1\KIDS>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : PC3
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
    Physical Address. . . . . . . . . : 00-04-61-72-6C-02

    Ethernet adapter Wireless Network Connection 2:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 802.11g USB 2.0 Wireless LAN Adapter

    Physical Address. . . . . . . . . : 00-18-E7-2A-25-76
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Lease Obtained. . . . . . . . . . : 01 April 2008 08:48:57
    Lease Expires . . . . . . . . . . : 01 April 2008 22:31:44

    PC1 = Only sees itself in workgroup
    PC2 = Only sees itself in Workgroup
    PC3 = No computers visible within workgroup

    All 3 PCs connect to internet with no problem . They just wont communicate with each other .
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,560
    First Name:
    Terry
    You apparently have PC1 connected to your modem, have ICS enabled, and have it connected to the router. If I have this right so far, either you are connected to the router's WAN port, which would put any other computers into a different network; or else you have it properly connected to a LAN port but forgot to disable the router's Dhcp Server. Since you get internet access on all 3 I assume you have PC1 connected to the router's WAN port.

    I suppose you have some reason for this configuration; please share the reason with us.

    There is an additional problem on PC3 with the NetBIOS being disabled.
     
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Terry is correct, this is kind of a mess, I'd suggest a much cleaner configuration.
     
  8. nessyguin

    nessyguin Thread Starter

    Joined:
    Oct 19, 2006
    Messages:
    720
    Yes , TerryNet . PC1 connected to modem connected to router . ICS enabled on PC1 . However , label on the router shows 4 LAN ports (no WAN) . The configuration was set by an NTL technician for PC1 and PC2 (PC3 wasnt present at the time) so I cant say what he did or didnt do re DHCP server . For some reason he seems to have changed the router login from the default so I cant even log in to it !
    I set up a workgroup so our computers could share files as this wasnt available when the tech had finished . For a while all 3 could see and share with each other but this began to sporadically fail and when I introduced a new firewall to each of the machines the group just deteriorated to as it is now . I've uninstalled the firewalls (ESET) but no improvement .
    I noticed when gathering the requested info for PC3 that NetBios is reported as disabled . I dont understand this as it is set to Enabled in WINS .

    I'm guessing JohnWill and yourself will advise ripping this apart and starting again . If so I'd appreciate any guidance . Networking is one of the few areas I consider myself to be truly incompetent in :eek:

    Thank you both for taking the time to read and reply :)
     
  9. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Get rid of ICS, connect all the machines directly to the router, either wired or wireless. ICS is only adding a giant PITA into the mix here. Configure all the machines for automatic IP addresses (DHCP enabled).

    Truthfully, this network should be dirt simple, and as a bonus it'll probably work better too. :D
     
  10. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,560
    First Name:
    Terry
    If you don't have the router user guide, you can get it here: http://kbserver.netgear.com/pdf/wpn.../pdf/wpn824_ref_manual.pdf&answer_id=68909580

    Reset the router to factory default settings.

    Disable Internet Connection Sharing on the PC1 Ethernet adapter Local Area Connection 2. Make sure the TCP/IP Properties of the Ethernet adapter Local Area Connection are now set back to 'obtain IP auto' and 'obtain DNS auto.'

    Disconnect the USB cable from the modem if that is what you are now using. With the modem and router unplugged and the computers shut down, connect the modem to the router's Internet port and PC1 to a LAN port.

    Plug in modem, plug in router, boot PC1. Login to the router and set the wireless SSID to whatever it is now, or whatever you like. Boot the wireless PCs. Manually connect to your new wireless if necessary. I expect them to all have internet access at this point. Independently; you don't have to have PC1 on to use the others.

    If all is well at this point, login to the router again using PC1 and secure your wireless. Use WPA-PSK if everything supports it. If you have to use WEP, use a HEX key, not an ascii passcode.

    Then we can start dealing with the file sharing issues. That NetBIOS on PC3 will probably be pretty difficult.

    If you lose all internet access (not very likely) with this process you can always reconnect PC1 to the modem. Just remember to unplug the modem when switching devices.

    EDIT: Maybe I'm being long winded, or maybe John just gave the "Cliff notes" version. :)
     
  11. nessyguin

    nessyguin Thread Starter

    Joined:
    Oct 19, 2006
    Messages:
    720
    Thanks again , guys . It's a bit late here now to be embarking on this so will set about it in the morning . Terry , long winded is good lol ! Re NetBIOS on PC3 - that's the kids' computer which only has games on it so no problem for me to reinstal XP Pro on that. Would that simplify any fix ? Will post back
    when router is back up and running :)
     
  12. nessyguin

    nessyguin Thread Starter

    Joined:
    Oct 19, 2006
    Messages:
    720
    Guys , I reset and reconfigured the router following TerryNet's directions , using WPA , and all is well now . I formatted and reinstalled the OS on PC3 to eradicate any impending NetBIOS issues . All 3 are happily connecting to the net as previously but they are now happily sharing with each other too . Thanks a million for your help !

    Watch out for the forthcoming thread - "I installed a firewall and now my network is failing" :rolleyes:
     
  13. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Solved Dont Connect
  1. Kaizerwulf
    Replies:
    2
    Views:
    1,144
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/699072

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice