Solved: PDF problem

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

crsaj

Thread Starter
Joined
Jun 7, 2002
Messages
993
I don't know where to go on this one but the problem I'm having is that I've recently have had a problem when opening PDF attachments. The attachments opens but the text is jibberish. This also just happened when I scanned a document in PDF format. It saved as jibberish. I don't know if this is a computer problem, an Adobe problem or something else. I have had no problem when scanning or opening JPEG files. All help will be appreciated. Thanks - Chuck
 

crsaj

Thread Starter
Joined
Jun 7, 2002
Messages
993
Haven't tried that yet but will I need to uninstall Adobe REader first?
 

Triple6

Rob
Retired Moderator
Joined
Dec 26, 2002
Messages
52,933
Its best to uninstall it, especially since its not working.
 

crsaj

Thread Starter
Joined
Jun 7, 2002
Messages
993
Since I couldn't wait I already installed Foxit without uninstalling Adobe. Should I now uninstall Adobe and should that include all versions?
 

crsaj

Thread Starter
Joined
Jun 7, 2002
Messages
993
Would there be programs that may no longer work because they are dependent upon one or more of the Adobe programs? Currently I have five Adobe programs: Adobe Air, Adobe.com, Adobe Flash Player 10 Plug in, and Adobe Flash Player 11 Active X 64 bit, and Active Reader 9.4.6 MUI. When I try to uninstall the message is that other programs may be affected by deleting these.
 

Triple6

Rob
Retired Moderator
Joined
Dec 26, 2002
Messages
52,933
You only need to uninstall Adobe Reader 9.4.6 and you leave the rest.

Adobe Flash Player 10 Plug in should be updated to the latest 11 version using Firefox.
 

crsaj

Thread Starter
Joined
Jun 7, 2002
Messages
993
Thanks for your help. Looks like everything is running well again.
 

crsaj

Thread Starter
Joined
Jun 7, 2002
Messages
993
What is the best way to upgrade Flash Player 10 Plug in using Firefox? I don't trust a lot of the sites I see.
 

Triple6

Rob
Retired Moderator
Joined
Dec 26, 2002
Messages
52,933
Go straight to the www.Adobe.com site using Firefox and it will automatically give you the correct version for your browser.
 

crsaj

Thread Starter
Joined
Jun 7, 2002
Messages
993
Now I know why I'm confused. I only downloaded Foxit pdf and still using Explorer 8.
 

Triple6

Rob
Retired Moderator
Joined
Dec 26, 2002
Messages
52,933
Oh, well at some point you download the Adobe Flash Plug in which is for browsers other then IE, if you don;'t use it then you should uninstall it.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top