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Solved: Peculiar Printing Problem

Discussion in 'Business Applications' started by RED CLOUD, Jan 22, 2005.

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  1. RED CLOUD

    RED CLOUD Thread Starter

    Joined:
    Oct 16, 2004
    Messages:
    165
    Dear Friends,

    I have Windows XP Home Edition, use Word 2000 and Excel 2000 and have an Epson 740 Printer. If I type a document in Word and then choose File / Print and select more than one copy, only one single copy ever comes out of the Printer. The same thing happens if I try to take multiple copies from a scanned document. Strangely if I produce a document in Excel and follow the same procedure, then multiple copies are produced.

    I wonder please whether any kind person might have an answer to this problem, as at the moment if I want ten copies of a Word document I have to press the Print Button on the toolbar, ten separate times.

    Thank You,

    Red Cloud
     
  2. Yorkshire Guy

    Yorkshire Guy

    Joined:
    Dec 9, 2003
    Messages:
    563
    Red Cloud,
    1st thing I would do would be to check to see if Epson have a more up-to-date print driver and if so download and install that.
    If a newer version isn't available try re-loading what you already have.

    It's worth a try.
    lol
    Hew
     
  3. RED CLOUD

    RED CLOUD Thread Starter

    Joined:
    Oct 16, 2004
    Messages:
    165
    Hewanm,

    Thank you very much for you response, I will try out your suggestion.

    Kind Regards,

    Red Cloud
     
  4. RED CLOUD

    RED CLOUD Thread Starter

    Joined:
    Oct 16, 2004
    Messages:
    165
    Dear Hewanm,

    Apologies for the delay in coming back to you, but I am pleased to say the problem is solved. I visited the Epson web site and downloaded the latest Driver for XP which cured the problem.

    Thank you so much for your help.

    Red Cloud
     
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