Solved: pesky pop-up

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rosmari

Thread Starter
Joined
Sep 7, 1999
Messages
487
"Enumerating Hardware - Support-Assist" lodged itself onto my Quick Bar and pops up whenever I turn on the computer. How can I get rid of it?
 
Joined
Sep 27, 2012
Messages
1,323
right click it in the quick bar and remove it, also check the startup folder to see what runs from there and remove it if you find it. It could also be some generic malware and it that case you should move this thread to the proper forum
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,149
Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Click the "Scan" button, then allow the scanning process to finish.

Click the "Logfile" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

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rosmari

Thread Starter
Joined
Sep 7, 1999
Messages
487
thank you cleaverX. The problem was Dell's and they fixed it by logging onto my PC.
 
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