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Solved: pesky pop-up

Discussion in 'All Other Software' started by rosmari, Mar 6, 2015.

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  1. rosmari

    rosmari Thread Starter

    Joined:
    Sep 7, 1999
    Messages:
    487
    "Enumerating Hardware - Support-Assist" lodged itself onto my Quick Bar and pops up whenever I turn on the computer. How can I get rid of it?
     
  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    right click it in the quick bar and remove it, also check the startup folder to see what runs from there and remove it if you find it. It could also be some generic malware and it that case you should move this thread to the proper forum
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,752
    First Name:
    Frank
    Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

    Close all open windows first, then double-click AdwCleaner.exe to load its main window.

    Click the "Scan" button, then allow the scanning process to finish.

    Click the "Logfile" button.

    When the log appears, save it.

    Return here to your thread, then copy-and-paste the ENTIRE log here.

    -------------------------------------------------------------------
     
  4. rosmari

    rosmari Thread Starter

    Joined:
    Sep 7, 1999
    Messages:
    487
    thank you cleaverX. The problem was Dell's and they fixed it by logging onto my PC.
     
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