Hi, new guy here, looking for some help.
I work in a small Real Estate office. When I started, 3 years ago, there were three agents working with one computer. It had a dial-up connection, and they were always having problems. As none of them were very computer savvy, they originally asked me to help, as they needed to format an Excel database for printing mailing labels.
Shortly after, I persuaded them to upgrade to a wireless connection, and a five computer network, using Windows XP. We can now all work independently, and they think I am some kind of genius. That is far from true, but my nickname at work is "IBM".
A few months ago, I talked our broker into, finally, setting up a website. He didn't want to pay out the $2,000 quote from our ISP for them to design it, so I said I would look for a "cost efective" alternative. I found a free WYSIWYG "Sitebuilder" download from Yahoo, and registered a domain name. Hosting with our current ISP was the cheapest, as part of the cost is included with our annual contract. So, even though this was new to me, I did my best to come up with something that would give us an internet presence, and didn't look too bad!
I finally got several pages together, with the information needed, and uploaded them, using FileZilla, to our server. After a few initial bugs, it seemed to be a simple process. Except for one major problem. None of the photos of our listings show up!
In order to show a link to our listings, I use our MLS (Multiple Listing Service). I search for each category, and then have an option of saving in MSWord as a webpage (MHTML doc). I do this with each list, and save them in my Sitebuilder files. Each one has the description of the property, and an aerial .jpg photo. The problem occurs when I upload them to the website. All the photos are replaced with the dreaded red "x"!
I have spoken with tech support at our ISP, without much success. He basically told me that the .jpgs are saved in a seperate folder, and I would need to upload that as well. He didn't tell me where I would find this folder, or offer a step-by-step process. I've tried to find other help, locally, but either they don't know, or want to charge for the service. I have found some information online, and have tried different suggestions, but none worked.
Therefore, as I have found this site to be helpful in the past, I decided to sign up and ask for your help. Although my colleagues may think I'm a genius, I consider myself an "average" user. I can work through most problems , but this is frustrating me.
I apologize for the long post, and appreciate any help you can offer. As I may not understand too much technical jargon, I am looking for the simple, "walk-through" solution.
You can check out our site, and see the problem, at:
Any other comments would also be welcome.