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Solved: Playing full screen games, computer randomly crashes

Discussion in 'Games' started by johnpepper, Nov 10, 2014.

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  1. johnpepper

    johnpepper Thread Starter

    Joined:
    Aug 22, 2009
    Messages:
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    Whenever I play fullscreen games such as League of Legends or Diablo. After about a couple of minutes, it will randomly crash. I've done a reformatting on the computer to no avail (the problem still persists). Not sure if it's a hardware issue and if I should get the graphics card replaced.

    I've also updated all of my drivers so I know the problem isn't with not having updated drivers.

    When it crashes, the screen has rainbow streaks, and the audio starts looping. I have to restart just to go back into my game and whatnot.

    Windows 7 64 bit Home Premium

    (Ingame for league, I turned off video sync and I have settings on low)

    Suggestions on how to fix this problem? Should I downgrade my drivers?

    Nvida Geforce GT 630
    AMD A8-5600K APU with Radeon(tm) HD Graphics 3.60 Ghz
    8.00 GB Ram

    How can I debug this problem?

    Also I can't access the boot menu to format from the CD/USB. It takes me to the "start windows normally start windows in safe mode etc" screen.

    I've tried all the F keys including the escape key and none of them work, because they all take me to the same screen. The only way I can reformat my computer is by doing it through the actual windows itself. I can't even make my current partition active for some reason even though I'm administrator.

    Any help would be appreciated, thanks.
     
  2. tom6049

    tom6049

    Joined:
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    Messages:
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    It sounds like the video card may be overheating.
    I would check to see if the video card fan is spinning (if it has one, that is).
     
  3. johnpepper

    johnpepper Thread Starter

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    It is spinning like it's supposed too.
     
  4. Tanis

    Tanis

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    3,969
    First Name:
    Shane
    Definately sounds like a problem with the graphics card and possible overheating is the best place to start. The fact the fan is spinning doesn't necessarily mean it isn't overheating :)

    The first thing we need, ideally, is a bit more info on the system.

    What is the exact make and model of the machine, assuming its a prebuilt brand like HP, Dell, Acer etc?
    Have you ever changed or upgraded any hardware components?

    As a first look, download and install HWMonitor (its free). Once installed run the program and take a screenshot of it with your PC sat idle at the desktop. Then, leaving HWMonitor running start up a game (doesn't need to be long, 1 min maybe less) then exit the game and screenshot HWMonitor again. Post the two screenshots in a reply here.
     
  5. johnpepper

    johnpepper Thread Starter

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    No upgrade on hardware components; the computer is prebuilt from ibuypower.

    http://pho.to/7tTLw

    I ran hearthstone as well to do a strain test. It may be an overheating issue like you've said, although I'm not quite sure. Wondering if replacing the graphics card would solve the problem/issue.
     
  6. johnpepper

    johnpepper Thread Starter

    Joined:
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    http://share.pho.to/7tTmx

    Here's another test I did. I did a reboot and took a picture of my computer idle for about about a minute or two. I did a second a test ingame while it was full screen borderless. I changed the game from low graphics settings to Medium High to get more data.
     
  7. johnpepper

    johnpepper Thread Starter

    Joined:
    Aug 22, 2009
    Messages:
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    Bought a new graphics card, seems like it's working. I'm resolving this thread.
     
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