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[Solved] Please help decipher the Hijackthis file?

Discussion in 'Virus & Other Malware Removal' started by rhino1616, Apr 15, 2004.

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  1. rhino1616

    rhino1616 Thread Starter

    Joined:
    Apr 15, 2004
    Messages:
    24
    Hi, I think I have some sort of virus/ spyware or something. My home page is set to google but its constantly being changed res://mshp.com, and Im getting pop up ads with it. When I change homepage back to google & test it it goes directly to: http://search-company.com/...etc. Ive done my homework & research into the problem which has gotten me this far but Im not a computer guru. So far I used spybot S&D and it cleaned up wwwcoolsearch & other stuff but it didnt detect anything else & said my system was clean, so then I used "hijackthis" & "CWshredder" but im not sure what to erase & what to do. Could some please help me with this problem, below is the hijackthis & CWshredder file:

    Logfile of HijackThis v1.97.7
    Scan saved at 1:20:49 PM, on 4/15/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINDOWS\system32\crypserv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\hplampc.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
    C:\Program Files\Washer\washer.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\BITWARE\NT\bwprnmon.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\h\My Documents\Software\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by telus.net®
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
    O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - C:\WINDOWS\iewu\iewu32.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\WINDOWS\sysmv\mssearch.dll
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\WINDOWS\iewu\msiesh.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [hplampc] C:\WINDOWS\system32\hplampc.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\msconfig.exe /auto
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [FineReader7NewsReaderPro] C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~3\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Ad-watch] C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
    O4 - HKLM\..\Run: [Ad-aware] C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe +c
    O4 - HKLM\..\Run: [Image] rundll32 C:\WINDOWS\image.dll,Install
    O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
    O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINDOWS\image.dll,Install
    O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Kodak Picture Easy 3.1 Batch Transfer.lnk = C:\Program Files\Kodak\Picture Easy Software\Program\PezDownload.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BitWare Print Monitor.lnk = C:\BITWARE\NT\bwprnmon.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NEOTRA~1\NTXcontext.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/...1/chat.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\jpjswili.exe
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/...acscom.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200...taller.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
    O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://216.65.38.226/crack.CAB
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab


    This is from CWshredder

    CWShredder v1.56.2 scan only report
    Please understand that a CWShredder 'Scan only' report
    might not be sufficient to troubleshoot an infected system.
    You can use HijackThis for that:
    http://www.merijn.org/files/hijackthis.zip
    http://www.spywareinfo.com/~merijn/files/hijackthis.zip

    Windows XP (5.01.2600 )
    Windows dir: C:\WINDOWS
    Windows system dir: C:\WINDOWS\system32
    AppData folder: C:\Documents and Settings\h\Application Data
    Username: h

    Infected Registry value:
    HKCU\Software\Microsoft\Internet Explorer\Main,Search Page
    Infected data: res://mshp.dll/sp.html#37049
    Infected Registry value:
    HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL
    Infected data: res://mshp.dll/index.html#37049
    Infected Registry value:
    HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
    Infected data: res://mshp.dll/sp.html#37049
    Infected Registry value:
    HKLM\Software\Microsoft\Internet Explorer\Main,Search Page
    Infected data: res://mshp.dll/sp.html#37049
    Infected Registry value:
    HKLM\Software\Microsoft\Internet Explorer\Main,Start Page,about:blank
    Infected data: res://mshp.dll/index.html#37049
    Found Hosts file: C:\WINDOWS\system32\drivers\etc\hosts (734 bytes, A)
    Shell Registry value: HKLM\..\WinLogon [Shell] Explorer.exe
    UserInit Registry value: HKLM\..\WinLogon [UserInit] C:\WINDOWS\system32\userinit.exe,
    Registry value: DefaultPrefix (should be http://) [] http://
    Registry value: WWW Prefix (should be http://) [www] http://
    Registry value: Mosaic Prefix (should be http://) [mosaic] http://
    Registry value: Home Prefix (should be http://) [home] http://
    Found Win.ini file: C:\WINDOWS\win.ini (1681 bytes, A)
    Found System.ini file: C:\WINDOWS\system.ini (524 bytes, A)

    - END OF REPORT -



    Thank you
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Hi rhino1616

    Welcome to TSG! :)

    When you ran CWShredder did you click Fix or just Scan Only to fix the hijack. It looks like all you did was click scan only to get that report.

    Run it again and close all browser windows before you run it. Click Fix this time and then restart your computer.

    Come back here and post another log.
     
  3. rhino1616

    rhino1616 Thread Starter

    Joined:
    Apr 15, 2004
    Messages:
    24
    Your right i didnt clkcik fix it, I though it would have erased something important. I do it right away and get back to you.
     
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
  5. rhino1616

    rhino1616 Thread Starter

    Joined:
    Apr 15, 2004
    Messages:
    24
    Hi Flrman1, your right. The mistake i made was that I "didnt" run CWshredder & clcik fix. Once I ran the software and clicked fix everything started working properly.

    Thank you :)
     
  6. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    You're Welcome! :)

    You should post another Hijack This log. You had a few entries there that we will need to fix with HJT.
     
  7. rhino1616

    rhino1616 Thread Starter

    Joined:
    Apr 15, 2004
    Messages:
    24
    Hi Flrman1, thats a good idea to post another HJT log. Here it is:

    Logfile of HijackThis v1.97.7
    Scan saved at 8:38:45 AM, on 4/19/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINDOWS\system32\crypserv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\hplampc.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
    C:\Program Files\Washer\washer.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\BITWARE\NT\bwprnmon.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Outlook Express\Msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\h\My Documents\Software\Spyware_Anitvirus_Tools\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by telus.net®
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
    O4 - HKLM\..\Run: [hplampc] C:\WINDOWS\system32\hplampc.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [FineReader7NewsReaderPro] C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~3\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Ad-watch] C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
    O4 - HKLM\..\Run: [Ad-aware] C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe +c
    O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
    O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Kodak Picture Easy 3.1 Batch Transfer.lnk = C:\Program Files\Kodak\Picture Easy Software\Program\PezDownload.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BitWare Print Monitor.lnk = C:\BITWARE\NT\bwprnmon.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NEOTRA~1\NTXcontext.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://216.65.38.226/crack.CAB
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  8. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

    O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://216.65.38.226/crack.CAB

    Restart your computer.
     
  9. rhino1616

    rhino1616 Thread Starter

    Joined:
    Apr 15, 2004
    Messages:
    24
    I used hijackthis and coirrected it. Thanks again for the help flrman1 :)
     
  10. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    My pleasure! :)

    Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

    I'm closing this thread. If you need it reopened please PM me or one of the other mods.

    Anyone else with a similar problem please start a "New Thread".
     
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