[Solved] Please help decipher the Hijackthis file?

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rhino1616

Thread Starter
Joined
Apr 15, 2004
Messages
24
Hi, I think I have some sort of virus/ spyware or something. My home page is set to google but its constantly being changed res://mshp.com, and Im getting pop up ads with it. When I change homepage back to google & test it it goes directly to: http://search-company.com/...etc. Ive done my homework & research into the problem which has gotten me this far but Im not a computer guru. So far I used spybot S&D and it cleaned up wwwcoolsearch & other stuff but it didnt detect anything else & said my system was clean, so then I used "hijackthis" & "CWshredder" but im not sure what to erase & what to do. Could some please help me with this problem, below is the hijackthis & CWshredder file:

Logfile of HijackThis v1.97.7
Scan saved at 1:20:49 PM, on 4/15/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hplampc.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
C:\Program Files\Washer\washer.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\BITWARE\NT\bwprnmon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\h\My Documents\Software\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by telus.net®
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - C:\WINDOWS\iewu\iewu32.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\WINDOWS\sysmv\mssearch.dll
O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\WINDOWS\iewu\msiesh.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
O4 - HKLM\..\Run: [hplampc] C:\WINDOWS\system32\hplampc.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\msconfig.exe /auto
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~3\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Ad-watch] C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
O4 - HKLM\..\Run: [Ad-aware] C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe +c
O4 - HKLM\..\Run: [Image] rundll32 C:\WINDOWS\image.dll,Install
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINDOWS\image.dll,Install
O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Kodak Picture Easy 3.1 Batch Transfer.lnk = C:\Program Files\Kodak\Picture Easy Software\Program\PezDownload.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BitWare Print Monitor.lnk = C:\BITWARE\NT\bwprnmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NEOTRA~1\NTXcontext.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/...1/chat.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\jpjswili.exe
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/...acscom.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200...taller.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://216.65.38.226/crack.CAB
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab


This is from CWshredder

CWShredder v1.56.2 scan only report
Please understand that a CWShredder 'Scan only' report
might not be sufficient to troubleshoot an infected system.
You can use HijackThis for that:
http://www.merijn.org/files/hijackthis.zip
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

Windows XP (5.01.2600 )
Windows dir: C:\WINDOWS
Windows system dir: C:\WINDOWS\system32
AppData folder: C:\Documents and Settings\h\Application Data
Username: h

Infected Registry value:
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page
Infected data: res://mshp.dll/sp.html#37049
Infected Registry value:
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL
Infected data: res://mshp.dll/index.html#37049
Infected Registry value:
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
Infected data: res://mshp.dll/sp.html#37049
Infected Registry value:
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page
Infected data: res://mshp.dll/sp.html#37049
Infected Registry value:
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page,about:blank
Infected data: res://mshp.dll/index.html#37049
Found Hosts file: C:\WINDOWS\system32\drivers\etc\hosts (734 bytes, A)
Shell Registry value: HKLM\..\WinLogon [Shell] Explorer.exe
UserInit Registry value: HKLM\..\WinLogon [UserInit] C:\WINDOWS\system32\userinit.exe,
Registry value: DefaultPrefix (should be http://) [] http://
Registry value: WWW Prefix (should be http://) [www] http://
Registry value: Mosaic Prefix (should be http://) [mosaic] http://
Registry value: Home Prefix (should be http://) [home] http://
Found Win.ini file: C:\WINDOWS\win.ini (1681 bytes, A)
Found System.ini file: C:\WINDOWS\system.ini (524 bytes, A)

- END OF REPORT -



Thank you
 
Joined
Jul 26, 2002
Messages
46,349
Hi rhino1616

Welcome to TSG! :)

When you ran CWShredder did you click Fix or just Scan Only to fix the hijack. It looks like all you did was click scan only to get that report.

Run it again and close all browser windows before you run it. Click Fix this time and then restart your computer.

Come back here and post another log.
 

rhino1616

Thread Starter
Joined
Apr 15, 2004
Messages
24
Your right i didnt clkcik fix it, I though it would have erased something important. I do it right away and get back to you.
 

rhino1616

Thread Starter
Joined
Apr 15, 2004
Messages
24
Hi Flrman1, your right. The mistake i made was that I "didnt" run CWshredder & clcik fix. Once I ran the software and clicked fix everything started working properly.

Thank you :)
 
Joined
Jul 26, 2002
Messages
46,349
You're Welcome! :)

You should post another Hijack This log. You had a few entries there that we will need to fix with HJT.
 

rhino1616

Thread Starter
Joined
Apr 15, 2004
Messages
24
Hi Flrman1, thats a good idea to post another HJT log. Here it is:

Logfile of HijackThis v1.97.7
Scan saved at 8:38:45 AM, on 4/19/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hplampc.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
C:\Program Files\Washer\washer.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\BITWARE\NT\bwprnmon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Outlook Express\Msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\h\My Documents\Software\Spyware_Anitvirus_Tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by telus.net®
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O5 "LPT1:" /M "Stylus C62"
O4 - HKLM\..\Run: [hplampc] C:\WINDOWS\system32\hplampc.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~3\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Ad-watch] C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
O4 - HKLM\..\Run: [Ad-aware] C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe +c
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Kodak Picture Easy 3.1 Batch Transfer.lnk = C:\Program Files\Kodak\Picture Easy Software\Program\PezDownload.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BitWare Print Monitor.lnk = C:\BITWARE\NT\bwprnmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NEOTRA~1\NTXcontext.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://216.65.38.226/crack.CAB
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
 
Joined
Jul 26, 2002
Messages
46,349
My pleasure! :)

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

I'm closing this thread. If you need it reopened please PM me or one of the other mods.

Anyone else with a similar problem please start a "New Thread".
 
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